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Marina Sierra
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Argentina
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Résumé
Jobs
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Scheduler / Operations SupportComfort KeepersApr 2024 - Mar 2025 (1 year)Scheduled and coordinated care staff across 100+ client cases, ensuring coverage and compliance with service requirements.
Maintained accurate records in CRM systems to support reporting and accountability.
Conducted research for the Operations Manager to streamline scheduling and reduce client paperwork conflicts.
Trained and onboarded new staff on scheduling procedures, software, and company protocols.
Improved scheduling workflows to increase efficiency and reduce conflicts.
Additionally, I utilized executive assistance skills by organizing schedules, maintaining precise CRM records, and tracking client and staff requests, which supported the Operations Manager in enhancing daily operations and facilitating- Project CoordinatorfreelanceOct 2023 - Current (3 years 1 month)Coordinate multiple projects remotely, managing documentation, reports, and workflow tools such as Trello, Asana, and Slack to improve project clarity and team collaboration.
Maintain project timelines, tracked deliverables, and ensured consistent communication with clients and team members.
Organize executive calendars, meetings, and travel arrangements to support leadership. - HSales Support Officer / Project AssistantHPG HomesOct 2022 - Oct 2023 (1 year 1 month)Reported directly to the Sales & Marketing Manager, preparing regular reports and supporting operational needs.
Prepared and managed Contracts of Sale documentation, ensuring compliance with company and project standards.
Coordinated with developers, brokers, suppliers, and internal teams to streamline workflows and maintain clear communication.
Monitored project milestones, provided client updates, and maintained accurate CRM records.
Assisted the manager with ad-hoc tasks to support sales and marketing operations. - OOperations CoordinatorJan 2020 - Sep 2022 (2 years 9 months)Managed the manager’s calendar, scheduled appointments, and coordinated daily activities to ensure efficient time management.
Handled email correspondence with clients, vendors, and team members, maintaining organized inboxes and timely responses.
Prepared and maintained operational documents such as schedules, purchase orders, and inventory reports.
Utilized CRM tools to manage client communications and track interactions, ensuring accurate records and facilitating streamlined follow-ups, which enhanced overall operational efficiency. - BLegal AssistantBonifacio AbogadosJan 2017 - Dec 2018 (2 years)Prepared and filed legal documents with courts, ensuring accuracy and compliance with deadlines.
Managed client communications, scheduling appointments, and coordinating meetings with lawyers and external parties.
Maintained organized case files, tracked procedural steps, and updated records in digital and physical formats.
Assisted lawyers in research and drafting of contracts, motions, and official correspondence.
Education
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- KAdvanced Diploma in Construction DesignKeystone College of Business & TechnologyJul 2022 - Jul 2024 (2 years 1 month)
- GCertificate III in BusinessGreystone College AustraliaDec 2020 - Mar 2022 (1 year 4 months)
- BBachelor Degree in LawBuenos Aires University.Mar 2015 - Dec 2018 (3 years 10 months)