M

Marig Sarrazin

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Bouches-du-Rhône, France

Timeline

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Résumé

Jobs verified_user 0% verified
  • Le Wagon
    Head of Operations & CS B2B/C - Career department
    Le Wagon
    Jan 2022 - Jan 2025 (3 years 1 month)
    Strategy: partneredwith CODIR to reshapetheAlumni departmentstrategy Customer success : builtafull-service offering, revamped the B2B customerjourney Building teams & leadership : scaledfrom 3to15team members (8 nationalities,4fcts). People operations & B2C engagement : redesigned a rigid, costlyLMS into aflexible, self-serve platform — leading to a75% costreduction — a +24-pointincrease in B2C NPS. Projects &execution : led the revamp ofthe Alumni data structure and product offering in collaborationwith Productand Data teams. Product development : design and create a B2B Saasto deliverbetterclientengaement Data & Insights : implemented performance analytics and dashboards
  • Alter Solutions
    Head of Operations - Talents
    Alter Solutions
    Jan 2021 - Jan 2022 (1 year 1 month)
    Strategy & alignment:worked closelywith European directorsto supportgrowth and align recruitmentstrategywith business priorities. Projects &execution : designed and executed a centralised CRM audit, setup, migration, and national rollout, ensuring adoption through team training. People operations &engagement: optimised the B2C customer experience (candidates and consultants)through afull reviewand redesign ofkeyprocesses. Building teams & leadership : builta team of4seniorinternational recruitersto support growth in a segmented European group
  • Mantu
    Group Project Manager
    Mantu
    Jan 2019 - Jan 2021 (2 years 1 month)
    Leading projectsforthe group directlyreporting tothe CODIR : Strategy&alignment: design and launch a newrecruitmentfunction, strengthening B2B experiences & business results. Product development : developed an internal candidate-matching system leveraging a database of2M+ CVs Operations & processes : audited &designed the employee referral program (5,000+ employees)
  • I
    Global People Operations Manager
    IT&Telecom Amaris, HRMS,
    Jan 2016 - Jan 2021 (5 years 1 month)
    Strategy : partneredwith 10+ countrydirectorsto align talentstrategywith clientneeds. Governance : memberofthe hub site committee (100 employees, 8 governances) Team & Leadership : Builtand deployed 2 specialised teams (15+ people)to strengthen recruitmentand people operations capabilities. Operations & Processes : Rolled outstandardised product&people processes across countries, covering on boarding, performance planning, and careerdevelopment.
  • C
    CareerServices
    Jan 2013 - Jan 2016 (3 years 1 month)
Education verified_user 0% verified
  • Le Wagon
    Data Analytics Essentials
    Le Wagon
    Apr 2023 - Jun 2023 (3 months)
  • NEOMA Business School
    Master 2 St Charles
    NEOMA Business School
    Sep 2011 - Jan 2016 (4 years 5 months)