Marietes Paliorena Healthcare Virtual Assistant

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Appointment Setter

GardenObgyn

Jan 2026 - Mar 2026 (3 months)

As an Appointment Setter, I was responsible for generating leads, qualifying prospects, and scheduling appointments with potential clients. I utilized a combination of sales and marketing techniques to effectively engage with customers and promote our services. My expertise in inside sales allowed me to build rapport and trust with prospects over the phone, leading to a high rate of successful appointment bookings. Additionally, I managed the appointment calendar meticulously, ensuring efficient scheduling and minimizing no-shows. • Reviewed patients' clinical records and assessed their clinical history to ensure suitability for appointments, thereby contributing to a streamlined patient intake process. • Verified insurance information and

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General Virtual Assistant

GardenObyn

May 2022 - Mar 2026 (3 years 11 months)

I may not have direct experience in medical billing specifically with Garden OBGYN, but I am very eager to learn and grow in the role Although the position is primarily described as appointment setting, my actual responsibilities extend beyond simply scheduling patients. As part of the process, we also review patients' clinical records, verify insurance information, and assess their clinical history with our office before confirming appointments. I believe my experience is highly relevant t clinical research, as it has strengthened my attention to detail, organizational skills, confidentiality, and ability to coordinate effectively with patients and healthcare-related information.

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Sales Development Representative

National Power Rebates

May 2022 - Oct 2022 (6 months)

• West Belmont, Maryland, USA • Drove high-volume outbound prospecting and qualification of leads through various channels, including cold calling, email campaigns, and social selling, contributing to robust pipeline growth. • Cultivated and managed prospect relationships using Candidate Relationship Management (CRM) systems, ensuring accurate tracking of interactions and follow-ups. • Collaborated with marketing and sales teams to refine lead generation strategies and improve conversion rates. • Conducted effective sales development activities to nurture leads and facilitate their progression through the sales funnel. • Executed inside sales processes to engage potential clients and articulate the value proposition of services. • Developed

General Virtual Assistant

Synergy

Aug 2021 - Apr 2022 (9 months)

• Skokie, Illinois, USA • Oversaw project management for various initiatives, ensuring timely completion and adherence to budgetary constraints. • Supported inside sales operations by [insert specific task here, e.g., managing leads, scheduling follow-ups, preparing sales materials]. • Reviewed patients' clinical records and assessed prescriptions as part of the patient coordination process, demonstrating a strong aptitude for attention to detail, handling confidential health care information, and understanding compliance procedures within a clinical setting. • Utilized knowledge of healthcare documentation and compliance procedures, including familiarity with FDA-related processes and regulatory compliance, to ensure accurate and efficien

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Appointment Setter

Monarch Estates

May 2021 - Jul 2021 (3 months)

• Managed US accounts within a Business Process Outsourcing (BPO) environment, focusing on appointment setting. • Oversaw appointment management to ensure efficient client scheduling and follow-up. • Executed inside sales strategies to secure qualified appointments. • Leveraged experience in regulatory compliance, gained from verifying client information and explaining company regulations and property-related terms at Monarch Estates Services, to ensure all client interactions adhered to necessary guidelines. • Utilized project management principles, honed through coordinating client verification processes and reviewing property details, to streamline the appointment setting workflow and manage client expectations effectively.

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Sales Representative

First Evolution Marketing

Sep 2020 - Apr 2021 (8 months)

• Nueno, Imus Cavite • As a Sales Representative at First Evolution Marketing, was responsible for communicating with clients regarding their vehicle details and insurance-related concerns, involving gathering and reviewing information about the car, including any damages, repairs, or improvements that may be covered through the insurance process. • Developed strong skills in client communication, coordination, documentation handling, and compliance with established processes, which are highly relevant to understanding and adhering to regulatory compliance requirements within sales operations. • Applied project management principles to efficiently manage client interactions and documentation, ensuring a streamlined and compliant insurance c

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Customer Representative

TELUS PHILIPPINES

May 2019 - Nov 2019 (7 months)

• Fort Bonifacio, Taguig City • Managed customer interactions and resolved inquiries, ensuring a high standard of customer service. • Ensured strict adherence to all relevant regulatory compliance standards in daily operations. • Successfully executed inside sales strategies to meet and exceed team targets. • Applied project management principles to streamline workflows and improve efficiency in customer service processes, ensuring timely resolution of complex issues and optimizing resource allocation in alignment with regulatory compliance requirements.

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Sales Associate and Head Teller

Enchanted Kingdom Inc.

Aug 2012 - Apr 2019 (6 years 9 months)

• Ensured accurate cash handling and managed financial transactions as Head Teller in Makati City. • Drove sales initiatives and generated leads through effective inside sales strategies. • Maintained a high level of regulatory compliance in all financial operations and adhered to industry standards. • Applied project management principles to streamline operational workflows and improve efficiency within the sales and teller functions.

Appointment Setting /

GENOME TEAM WORK, Equity Medical

Marietes Paliorena

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