As a tech and foreign policy specialist, I have a dual expertise in client relations and project management, with a passion for collaboration and innovation. I have a Master's degree in International Relations and Affairs from Universidad Torcuato Di Tella and another one from Universidad de Los Andes, and a Bachelor's degree in International Relations and Global Studies, and Latin American Studies from the University of Texas at Austin.
Most recently, I worked as a Marketing Coordinator at Numana SEO, where I reduced the waiting time for client requests by 40% by streamlining communication processes and coordinating over 20 client onboardings. Previously, I was an Account Manager at RebelMouse, achieving a remarkable 98% customer satisfaction rate by delivering tailored solutions and outstanding support to a diverse portfolio of 10 clients. I also have experience as a Customer Support Technician at Elevation, where I optimized support processes, achieving a 25% reduction in response time, and processed, reviewed, and delivered website functionality or content-related support to +50 clients. I have done all these roles remotely, demonstrating my organization, attention to detail, and adaptability skills in ever-changing environments.
I am eager to leverage my skills and experience in technology and foreign policy, and to pursue opportunities that allow me to make a difference through collaboration and innovation in these exciting domains. Connect with me, and let's explore how we can work together to achieve our goals.
