Mariele Alexandra Partida López
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Mariele Alexandra Partida López

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Tamaulipas, Mexico

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  • Expeditors
    Ocean imports Agent, CSR In-Bond Coordinator
    Expeditors
    Dec 2024 - Current (1 year 7 months)
    • In charge of timely and accurate movement of freight. • Track and trace Ocean import Files daily. • Ensure documents are timely sent to Customer or broker for customs purposes. • Interact with customers in arranging their international shipments meeting standards. • Timely response to emails within 1 hour and voicemails within 30 minutes. • Create in-bond to move freight.
  • M
    Admissions Representative
    McAllen Careers Institute
    Aug 2024 - Current (1 year 11 months)
    • Review student applications for admission. • Follow up with students, if necessary, to verify any application issues, including discrepancies or missing information. • Contact applicant references to verify information included on applications. • Lead campus tours for prospective students. • Interview students for admission and evaluate applications. • Visit high school campuses and college fairs during peak recruitment periods or as necessary.
  • S
    Customer Service Representative
    Senture, LLC
    Jan 2023 - Aug 2023 (8 months)
    • Provided inbound call support to various clients. • Answer customer inquiries with professional courtesy, giving exceptional customer service to each customer, based on client specific instruction. • Kept customer's profile updated by documenting each inquiry information into database. • Verify customers' information, make corrections and updates as needed. • Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience. • Use statistical contact center data to make improvements to performance.
  • University of Texas Rio Grande Valley
    Human Resources Assistance II
    University of Texas Rio Grande Valley
    Apr 2022 - Jan 2023 (10 months)
    • Maintained employee compensation records by ensuring compliance with salary policies. • Assisted with employee salary reviews. • Completed employee salary adjustments as necessary. • Provided data analysis to support salary decision-making, while maintaining confidentiality of sensitive employee information.
  • T
    AP/AR Clerk
    TCA Logistics
    Sep 2021 - Mar 2022 (7 months)
    • Processed invoices and orders. • Ensured vendor payments are made in accordance with company policy and sent on time. • Updated and maintained TMW vendor records and account statements.
  • T
    Front Office Receptionist
    Trancasa USA
    Jun 2021 - Aug 2021 (3 months)
    • Handled front office phones for inbound calls. • Provided support to HR department as necessary. • Handled office postal mail and packages. • Clerical duties as necessary (filing, copies, etc)
  • D
    Administrative Assistant
    Dicoma USA, LLC
    Mar 2019 - Jun 2021 (2 years 4 months)
    • Greeting visitors, answered front office phone calls, and handed mail and shipments. • Ordered supplies and food for meetings and managing invoices. • Maintained files, databases, and contact office lists up to date. • Liaison between employees and other professionals. • Handled petty cash box, bank deposits and delivery of employee checks.