Maricar B. Lapitan

I

Head of Operations

International E-commerce Logistics

Jan 2026 - Current (6 months)

• Supporting operations for a fast-growing international DTC e-commerce startup across warehouse, fulfillment, and logistics functions. • Monitoring China operations and coordinating with overseas teams on fulfillment workflows, operational issues, and process alignment. • Developing operational SOPs, workflow improvements, and KPI monitoring systems to improve operational efficiency. • Coordinating with leadership and cross-functional teams on operational scaling, process optimization, and execution strategies. • Overseeing day-to-day logistics and fulfillment operations while maintaining service quality and operational targets.

Supply Chain Manager

Etaily

Jul 2025 - Jan 2026 (7 months)

• Leads data-driven operations across forecasting, inventory, and fulfillment, using Power Pivot dashboards to monitor KPIs on turnaround time, fill rates, and cost efficiency. • Designed automated reporting templates to consolidate performance metrics from 3PL partners. • Utilized Google Sheets to conduct deep dive analyses and inventory reconciliations in collaboration with partner warehouses, ensuring a unified data view across the supply chain ecosystem.

A

Sector Head - Account Management Group

Airfreight 2100, Inc. (Air21)

Aug 2023 - Feb 2025 (1 year 7 months)

• Built real-time analytics dashboards tracking truck utilization, manpower efficiency, and financial performance. • Implemented a Smart Outbound Tracker integrating Power Pivot data models—cut overtime costs by 80% and improved dispatch accuracy to 99%. • Conducted cost and profitability analysis that reduced potential penalties by $2.4M.

L

Associate Manager – Fulfillment

Locad Solutions Phils., Inc

Dec 2021 - Aug 2023 (1 year 9 months)

• Managed fulfillment analytics across 12 warehouses globally, achieving 98% same-day dispatch through KPI-based performance tracking. • Utilized Power Pivot models to visualize order flow efficiency and labor utilization. • Delivered weekly and monthly performance reports for cross-border management reviews. • Leveraged Google Sheets to facilitate regional logistics coordination, ensuring meticulous tracking of inbound and outbound inventory across diverse Ecommerce markets in the Philippines, Singapore, and Australia, which maintained high stock accuracy and seamless dispatch monitoring.

E

Associate Operations Manager

Entrego Express Corporation

Dec 2018 - Nov 2021 (3 years)

• Managed fulfillment analytics across 12 warehouses globally, achieving 98% same-day dispatch through KPI-based performance tracking. • Utilized Power Pivot models to visualize order flow efficiency and labor utilization. • Delivered weekly and monthly performance reports for cross-border management reviews.

Z

Inbound & Returns Supervisor / Customer Service Expert

Zalora Philippines, Inc

Feb 2012 - Aug 2018 (6 years 7 months)

• Managed inbound performance reports using data extraction and pivot analytics. • Conducted service-level analysis and inventory variance reports for process improvement.

Maricar B. Lapitan

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