M
Maria Paula Valdivieso Martinez
About
Detail
Bogotá, Cundinamarca, Colombia
Contact Maria regarding:
work
Full-time jobs
Starting at
USD600/month
Résumé
Jobs
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Leisure and business Groups reservationMinor InternationalJun 2024 - Dec 2024 (7 months)Help users to have a good reservation in the hotel chain NH for leisure or business porpuse- Bar serverCarnival Cruise LineSep 2023 - May 2024 (9 months)Como bar server, fui responsable de proporcionar un servicio excepcional a los clientes, asegurando que sus necesidades fueran atendidas de manera eficiente y amigable. Mantuve un ambiente limpio y organizado en el área del bar, y trabajé en estrecha colaboración con el equipo para garantizar una experiencia fluida para los huéspedes. Además, gestioné la logística de eventos, organizando y ejecutando celebraciones a bordo, como bodas, renovaciones de votos y cenas de brindis, lo que contribuyó a crear momentos memorables para los pasajeros.
- SALES AND CUSTOMER SERVICE REPRESENTATIVEDyninnoMar 2023 - Jun 2023 (4 months)FUNCTIONS Responsible for the management of commercial and personal accounts, where I help the client to find the best option of tickets, Hotels Cars that they saw on the ASAP TICKETS website.
- TECHNOLOGY INSURANCE SALES ADVISORAsurionOct 2021 - Jan 2023 (1 year 4 months)As a Technology Insurance Sales Advisor, I was responsible for managing both commercial and personal accounts, assisting clients in finding tailored solutions to their specific needs, and facilitating the sale of home protection plans with a focus on empathy and professionalism. Additionally, I utilized Microsoft 365 to streamline communication processes, manage ticket submissions, and ensure effective internal communication, which enhanced my ability to resolve client issues efficiently and maintain high levels of service.
- SALES CONSULTANT FOR HOTEL ROOMS, FLIGHTS AND CAR RENTALS.IGT SolutionsApr 2021 - Oct 2021 (7 months)Responsible for the sale of rooms for high or low seasons, as requested by the Client, while also managing bookings for flights and corresponding car rentals. Additionally, utilized Microsoft 365 to facilitate communication, send quotes, and manage contracts, ensuring a streamlined process that enhanced client satisfaction and operational efficiency.
Education
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- UVIII SEMESTER OF TOURISM BUSINESS ADMINISTRATION.UNITEC UNIVERSITY CORPORATIONAug 2016 - Current (10 years 3 months)