Maria Paula Muñoz

Maria Paula Muñoz

About

Detail

Collections Specialist at Concentrix
Costa Rica

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Concentrix
    Collections Specialist
    Concentrix
    Jan 2022 - Current (4 years 10 months)
    - Collect rent from tenants.
    - Provide information about different agreement options.
    - Answer Tenants doubts.
    - NSF excel procedures reports while analyzing specific payments trends.
  • Swarovski
    Collections Specialist
    Swarovski
    Sep 2021 - Dec 2021 (4 months)
    - Offer personal advice on different products and provide information about orders
    of the brand via Chat, E-mail and phone.
  • Support Services Group
    Servicio de atención al cliente
    Support Services Group
    May 2021 - Nov 2021 (7 months)
  • Bill Gosling Outsourcing
    Collections Specialist
    Bill Gosling Outsourcing
    Mar 2020 - Apr 2020 (2 months)
    - Assure the policy of chraging for serices offered through the collections service.
    - Maintain the record for the charges applied using excel.
  • Amazon
    Advisor Service
    Amazon
    Nov 2019 - Mar 2020 (5 months)
    - Train Alexa's device through commands of data
    Apply customer care feedback to Alexa's device
    actions.
  • Teleperformance Spain
    Customer Service Specialist
    Teleperformance Spain
    Sep 2019 - Nov 2019 (3 months)
    - Customer care service and place orders.
    - Trains for new account services.
Education verified_user 0% verified
  • Universidad Americana
    Licentiature on English Teaching
    Universidad Americana
    Jan 2022 - Current (4 years 10 months)
  • Universidad Americana
    BeD English Teaching
    Universidad Americana
    Jan 2018 - May 2021 (3 years 5 months)