Mariangel Celedon
About
Detail
International relations
Barranquilla, Atlantico, Colombia
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
Logistics coordinator public Remote experienceLean Solutions GroupAug 2019 - Apr 2023 (3 years 9 months)- Responded to incoming calls to provide information about available services, ensuring customer inquiries were addressed promptly and effectively. - Resolved in-transit issues to maximize customer satisfaction, demonstrating a commitment to service excellence. - Negotiated contracts to reduce costs and operational inefficiencies, contributing to improved financial performance. - Utilized Slack and Zoom for daily team communication and meetings, enhancing collaboration and ensuring alignment on logistics operations.- SCustomer service agentSutherland Global ServicesNov 2018 - Jun 2019 (8 months)- ● Resolved customer inquiries, complaints and issues providing insightful solutions ● Answered inbound calls to greet and assist customer with various needs and questions ● Resolved product and service issues promptly
- Fexecutive direction assistantFUNDACIÓN CENTRO DE PENSAMIENTO CARIBEJan 2018 - Jun 2018 (6 months)- ● Scheduled meetings and prepared agendas ● Developed investigative project ● Organized computer files and documents
Education
verified_user
0% verified
- ProfesionalUniversidad del NorteJan 2012 - Jan 2018 (6 years 1 month)