Mariandrea Cruz Sánchez
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Training and Development Lead at Platzi
Bogotá, Bogota, Colombia
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Training and Development LeadPlatziJun 2022 - Jul 2023 (1 year 2 months)- Platzi Master Operations ManagerPlatziSep 2021 - Jul 2022 (11 months)- Platzi Master is an intensive professional training program to develop talented programmers across Latin America. - Our goal is to enhance the professional profile of our students through specialized accompaniment and intensive training on soft and hard skills. - This allows them to consolidate themselves as appealing candidates for the tech industry and reach an optimal job placement. As Operations Manager I am in charge of putting in place, supervising, and optimizing tools and processes geared towards improving both the team members' and students' experience by ensuring the proper operation of the program. Improving the efficiency of existing organizational processes in order to enhance and sustain the team's internal capacity. Collect
- Platzi Master Program ManagerPlatziDec 2020 - Sep 2021 (10 months)- Platzi Master is an intensive professional training program to develop talented programmers across Latin America. - Our goal is to enhance the professional profile of our students through specialized accompaniment and intensive training on soft and hard skills. - This allows them to consolidate themselves as appealing candidates for the tech industry and reach an optimal job placement. As Program Manager, I was in charge of running a team of Student Team Leads and Technical Experts responsible for guiding the students' learning process during the intensive part of the program. Establishing, documenting, and implementing a training methodology to shape the students' experience from profiling their initial technical level and identifying wh
- Education Quality Assurance ManagerPlatziJul 2018 - Dec 2020 (2 years 6 months)- Management of a remote Quality Assurance Team that guarantees the academic and audiovisual quality of Platzi's courses. - Selection, implementation, and documentation of tools and methodologies aimed at ensuring that the quality control process successfully identifies and reports irregularities so that the final product meets the company's quality standards. - Evaluation of the quality control output against the expected results and implementing improvements to the process as necessary. Selection, hiring, training, mentoring, career development and performance tracking of team members. Scheduling of course launch dates taking into account production, post production, and quality assurance times, as well as market expectations.
- Audiovisual Production CoordinatorPlatziSep 2017 - Jul 2018 (11 months)- Coordination of a team of producers, post producers, motion graphic designers, video streamers and subtitlers in order to meet the company's course launch target in terms of quantity and release dates. - Implementation and monitoring of an operating process aimed at managing staff schedules, resource allocation, and other variables relevant to the audiovisual production workflow. - Coordination of the weekly team meetings and production reports. Follow up of quarterly performance metrics and team OKRs.
- SubtitlerPlatziNov 2016 - Sep 2017 (11 months)- Design, implementation and monitoring of content subtitling processes and metrics system for the Audiovisual Production Team. - English to Spanish and Spanish to English translation of technical content. English and Spanish subtitling of technical courses, social media ads, and YouTube videos.
- Process EngineerTigerCompaniesNov 2015 - Feb 2016 (4 months)Detail engineering for the steam and condensates recovery system for oil transportation facilities in Meta and Casanare (Colombia). Elaboration of technical documents such as Piping and Instrumentation Diagrams (P&ID), typical installation diagrams, bases of design, and design criteria. Definition and specification of retrofit points for the installation of condensate collection traps. Calculations and simulations of the steam distribution network.
- Process EngineerWoodJan 2013 - Feb 2015 (2 years 2 months)Development of Conceptual, Basic, and Detail engineering projects for the Oil and Gas industry. Process design, calculations, and simulations; block diagrams, PFDs and P&IDs, line and instrument index; operation and control philosophies, process descriptions and HAZOP studies for projects such as Costa Norte–Galán oil pipeline expansion (Ecopetrol, Colombia) and actualization of the Premium I and Premium II refineries basic engineering design (Petrobras, Brasil).
- QProduction EngineerQUIMPAC S.A.Oct 2010 - Jan 2013 (2 years 4 months)Providing support to the Production Department in the continuous improvement of processes. Responsible for the design and implementation of the onboarding process on plant procedures. Training of operating staff on topics such as chemical risk analysis and new operating procedures. English to Spanish translation of operation and training handbooks. Providing support to foreign contractors during the testing and start-up of new equipment and processes during the plant capacity expansion project.
Education
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- Chemical EngineerUniversidad de los AndesJan 2005 - Jan 2010 (5 years 1 month)