Mariana Scaffo
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Mariana Scaffo

Mariana Scaffo  Verified by the Torre Team. Click for details.

About

Detail

Customer Success lead at Voice123. Motivated to maintain customer satisfaction. Reliable and driven.
Montevideo, Uruguay

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Jobs 0% verified
  • C
    Customer Success Lead
    Jan 2021 - Current (3 years 4 months)
  • S
    Senior Voice Actor Success Associate
    Mar 2019 - Jan 2021 (1 year 11 months)
  • C
    Customer Success Associate at Voice123
    Mar 2018 - Mar 2019 (1 year 1 month)
  • Source Medical Equipment and Perch Chairs & Stools
    Customer Service - Accounts Receivables- Sales Manager
    Source Medical Equipment and Perch Chairs & Stools
    Jul 2008 - Feb 2018 (9 years 8 months)
    Some of the tasks performed included: • Receiving Customer Service inquires via phone calls and live chat, attracting potential customers by answering product and service questions; suggesting information about other produCts and services. • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Interact with customers to resolve outstanding warranty issues Entering Purchase Orders from Hospitals, Schools Systems, Universities and the US Government and following the credit process accordingly until payment is received. • Accounts Recei
  • Centro Global Solutions
    International Call Center, Agent for various campaigns
    Centro Global Solutions
    2008 - 2012 (4 years 1 month)
    Discount Two Way Radio: Duties as agent for Discount Two Way Radio included: Telemarketing and use of Netsuite to enter info into database and worked using Microsoft office. • Translation from English to Spanish of full website for Videocomm Techonologies in Canada: http://videotransmitters.com/ • Centek Solutions: Answering main phone line, contacting project managers with customers and updating time sheets.
  • Embassy Suites Hotel
    Gift Shop Attendant
    Embassy Suites Hotel
    1998
    Answered phones, worked the cash register, organized appointments for a NYC tour company and trips to the NYC, NJ area airports.
  • City General Construction Company
    Front Desk Receptionist
    City General Construction Company
    1997 - 1999 (2 years 1 month)
    Answered phones, greeted clients, organized appointments for management and performed office duties such as data entry, filing and follow-up calls to based clients.
Awards 0% verified
  • H
    High Tech High School (Honor Roll) Class of 1998