Mariana Farias Divardin South America Production Planning, Import and Export

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South America Production Planning, Import and Export Manager

Cobb América do Sul

Feb 2024 - Current (2 years 4 months)

• Import and Export Management: Optimized import and export processes, ensuring compliance with international regulations, resulting in reduced logistics costs and increased operational efficiency. • Country Accreditation: Coordinated the accreditation of new global markets for export and import, leading to increased export revenue. • Training: Conducted training with airlines and customs brokers, improving handling practices and reducing damage to live animal shipments. • Customer Satisfaction: Collaborated with technical support and commercial teams to enhance customer satisfaction, utilizing bilingual skills for effective communication. • Trade Shows and Events: Participated in international trade shows and events, promoting the company

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South America Import and Export Manager

Cobb América do Sul

Jul 2019 - Apr 2024 (4 years 10 months)

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Import and Export Analyst

Cobb América do Sul

Apr 2015 - Jun 2019 (4 years 3 months)

• Post-Sales: Provided post-sales support to Latin American customers, improving the retention rate of key clients. • Documentation: Prepared export and import documentation, ensuring compliance and accuracy, optimizing the team's time. • Customer Contracts: Managed export customer contracts, ensuring efficient and personalized service.

Export Analyst

Tysonfoods

Mar 2013 - Mar 2015 (2 years 1 month)

• Post-Sales Service: Provided service to clients in Japan, the Middle East, and Hong Kong, including some of our more demanding strategic clients. • Key Performance Indicators: Monitored indicators of volume, price, and targets, contributing to the achievement of sales objectives. • Client Follow-Up: Managed client visits to processing plants, strengthening relationships and increasing trust in the service provided.

Marketing Analyst

Tysonfoods

Jul 2011 - Feb 2013 (1 year 8 months)

Trade Shows and Events: Organized trade shows and events, promoting the brand and increasing market visibility. Customer Satisfaction Survey: Monitored customer satisfaction, implementing improvements based on received feedback.

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Intern

Águia Sistemas

May 2010 - Jul 2010 (3 months)

• Lean Manufacturing: Participated in workshops and Kaizen projects, contributing to the continuous improvement of internal processes.

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Tennis Instructor

Heflin Tennis Center

Sep 2007 - May 2011 (3 years 9 months)

• Teach tennis to children and adults. • Motivate students to learn tennis in a positive and engaging way. • Communicate techniques clearly.

Mariana Farias Divardin

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