maria laura delgado Scrum Master / Project Manager / Sales

N

Project Manager / Scrum

NetForemost CA

Oct 2023 - Current (2 years 7 months)

Throughout my professional career, I have had the privilege of successfully managing four large-scale projects, ensuring their delivery within the established budget. In each of these projects, I assumed the role of a leader, coordinating a multidisciplinary team consisting of talented UI/UX designers, quality testers, developers, and HR professionals. Through effective management, I was able to reduce communication gaps by 10%, fostering a collaborative and synergistic environment. One key aspect of my performance was maintaining fluid and constant communication with clients. I understood the importance of providing daily updates in English, adapting to their needs and expectations. This meticulous attention resulted in a significant incr

C

Seller of cable television and internet service.

CABLE HOGAR C.A

Apr 2023 - Current (3 years 1 month)

- Boost sales through sales analysis and effective sales strategies. - Improve customer satisfaction through excellent customer care. - Maximize customer lifetime value through personalized attention. - Manage and maintain social media to promote cable TV and internet services. - Effectively follow up on the sales funnel to convert prospects into customers. - Collaborate with other departments to continuously improve the quality of customer service.

Scrum Master

freelance

Nov 2022 - Jan 2023 (3 months)

- I led two teams of programmers in software design and development and implementing the software development. - Implementing the methodology in the teams and teams and leveraging my knowledge in the software development lifecycle development lifecycle using an agile approach. - I led agile processes, ensuring that the team adhered to the frameworks and adhering to the frameworks and observing opportunities for continuous improvement continuous improvement. - Maintaining agile values and principles agile, facilitating agile ceremonies to drive an open, collaborative and continuous an open, collaborative and continuous improvement culture. - Coordinated with other agile teams on more complex projects and creatively applied Scrum Management a

P

Digital marketing, customer care, and sales of sports clothing on Instagram.

PecStore

Jun 2021 - Apr 2023 (1 year 11 months)

- I worked in sports clothing sales, focusing on managing the sales funnel, closing deals, creating partnerships, and working as a team to achieve sales goals. - Apply methods to engage more customers through partnerships with gyms, using sales analytics and Instagram digital marketing. - I maintained a positive and interactive attitude to foster good customer relationships, took responsibility for successes and failures, made data-driven decisions, and focused on achieving daily and weekly results. - Analyze customer feedback to identify opportunities for improvement and ensure best practices are followed across all accounts. Keep customers informed of the latest updates and news about the company andloyalty program. - Assist customers wit

Project Engineer

Corimon C.A.

Feb 2021 - May 2023 (2 years 4 months)

- I have led teams using agile methodologies to monitor project progress and create project status reports analyzing the performance of activities and communicating findings, insights and recommendations on a regular basis on a regular basis. - Committed to excellent customer service and delivering high quality projects within budget and on schedule. - Data analysis, decision making and complex problem solving complex. - Working in conjunction with the Product Owner, maximizing efficiency and effectiveness of all objectives. effectiveness of all objectives. - Ensuring that the Scrum team adheres to all Agile principles, task prioritization, team accountability and visibility. - Applying the methodology in 8 teams, with excellent communicati

maria laura delgado

About

Detail

Timeline

Résumé