As Chief Operating Officer at Home Sweet Hudson, with over two years of experience in this role, contributions have focused on developing scalable operational systems, designing KPIs, and implementing the Entrepreneurial Operating System (EOS) framework. Efforts have enabled the business to have clear and trustworthy financial information, optimize performance across maintenance, guest support, and housekeeping, while fostering sustainable growth.
Previous experience as Head of Operations at 108 honed expertise in resource allocation, process standardization, and financial efficiency, achieving notable cost reductions and increased gross profit margins. A results-driven approach, combined with strategic planning and team alignment, underscores a commitment to operational excellence and sustained organizational success.