Maria Gabriela Ramos
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Guayaquil, Guayas, Ecuador
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- CVirtual Medical Assistant public Remote experienceCLS HealthAug 2024 - Current (1 year 11 months)In my healthcare role, I gained valuable experience supporting patients and addressing their inquiries primarily through phone and electronic communication. I assisted with scheduling appointments, answering questions about services, and ensuring patients received timely and accurate information. Through this work, I developed strong communication skills while maintaining a professional and empathetic approach. I also handled follow-ups, resolved scheduling issues, and ensured that patient concerns were addressed efficiently and with attention to detail. While my primary responsibilities as a Virtual Medical Assistant at CLS Health focused on patient coordination, scheduling, and administrative support, language interpretation was sometimes
- AAdministrative AssistantAcp Construction & Eco EnergyMay 2022 - Jun 2024 (2 years 2 months)I supported project operations by assisting with cost estimates and preparing detailed quotes for clients. I handled client inquiries regarding pricing and project details, ensuring clear and accurate communication. I also coordinated with the sales team and contractors to help prepare accurate proposals and maintained consistent follow ups with clients to manage expectations and provide updates on project progress. • On occasion, I facilitated communication with Spanish-speaking clients, leveraging language skills to ensure comprehensive client support and understanding.