Maria Fernanda Méndez Rocha

Product Manager

Adoreal

Jan 2023 - Apr 2024 (1 year 4 months)

Gather, document, and communicate requirements to ensure appropriate implementation of digital products. Conduct preliminary analysis to develop effective problem statements. Analyze and map systems and data capabilities to design solutions that solve customer needs. Collaborate with the product owner on the creation and validation of acceptance criteria. Partner with the development team to assess feasibility, and define solution architecture, processes and data to satisfy requirements.

Business Analyst/ Project Engineer

Omnicon S.A

Mar 2021 - Jan 2023 (1 year 11 months)

Perform on-site and remote manufacturing industry process mapping to identify the current and future state of different business units in EMEA, NA, APAC and LA regions Gather functional and non-functional requirements from customers through on-site and remote workshops, for Manufacturing Execution Systems (MES), Process Control Systems (SCADA & HMI), and historians, considering current architecture and ISA-95/88 standards Guide business units in the standardization process of the MES solution as a pre-work for the implementation of ERP systems Operate as a communication bridge between the customer and the development team during the implementation phase to ensure that captured requirements are reflected as system functionalities and mee

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Carrier Sales Consultant

Edge Logistics

Dec 2020 - Mar 2021 (4 months)

Operate as a communication bridge between customers, carriers, and drivers via phone and emails Offer load rates to carriers that own the trucks

Customer Service Representative

Teleperformance

Sep 2020 - Dec 2020 (4 months)

Provide post sales support for a retail company via phone Provide information about products, warranties, services and issues Provide technical support for technology buyers INTERNSHIPS

Manufacturing & Engineering Intern

The Dow Chemical Company

Jan 2019 - Jan 2020 (1 year 1 month)

Utility Coordination for the polyol plant. Evaluation and implementation of energy, water, compressed air, and steam saving strategies Evaluation and development of improvements in the payment system Study, diagnosis, and optimization of a wastewater treatment system, implementation of physical improvements and operational discipline, an increase of treated water from 18 to 68%, stabilization of parameters such as COD and DO in the biological treatment unit, reduction of water sent to external treatment with high economic repercussions. Environmental project formulation for water treatment through a wetland system

Maria Fernanda Méndez Rocha

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