MarĂa Fernanda De La Garza
About
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ESP @ Okta | Climatebase Fellow 🌎 | Ex Uber
Nuevo LeĂłn, Mexico
Résumé
Jobs
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ESG ConsultantInsucoDec 2024 - May 2025 (6 months)• Led an ESG gap assessment for Dentegra–AUNA (managed care) mapping to Mexico’s Sustainable Taxonomy, SASB (Managed Care), and TCFD; built a risk & compliance prioritization matrix (CNSF-aligned) and a bilingual roadmap with audit-ready evidence and KPIs.- Executive Sponsorship Program SpecialistOktaDec 2024 - Current (1 year 7 months)• Supporting Okta’s Executive Sponsorship Program across strategic accounts, coordinating executive–customer engagements, managing program operations in Salesforce and Gainsight, and strengthening C-level relationships to drive retention, expansion, and customer success.
- Program SpecialistOktaDec 2024 - Current (1 year 7 months)• Run the Executive Sponsorship Program end-to-end—research and match ~60 strategic accounts per quarter with the right executive sponsors; act as the bridge between C-suite and account teams; maintain the executive roster and ensure data hygiene in Salesforce/Workday. • Systematized and automated ESP ops by standardizing the matching workflow and building a live assignment-status dashboard; added CTAs to drive closed-loop follow-through, accelerating time-to-match and increasing sponsor coverage. • Lead C-level communications & governance—author newsletters, risk updates, customer success stories, and executive briefing packs.
- Climatebase FellowshipClimatebaseSep 2024 - Jan 2025 (5 months)• Completed a 12‑week, industry‑oriented climate program featuring expert speaker sessions, project‑based work, and a community of practitioners; focused learning on corporate sustainability, nature‑based solutions, carbon removal, circular economy, and climate careers.
- Strategy AnalystKavakcomJun 2024 - Nov 2024 (6 months)• Designed and executed customer‑experience enhancement initiatives; aligned cross‑functional stakeholders to improve satisfaction and retention. • Partnered with global teams to define CX indicators and analyze performance trends; translated insights into prioritized improvement roadmaps.
- Global Program SpecialistUberSep 2021 - Dec 2022 (1 year 4 months)• Supported planning and execution of a cross-functional data management program for Uber's Global Design Service PMO, enhancing data coverage from 20% to 90% across 30 operational centers. • Managed global program execution, including project planning, risk mitigation, and KPI tracking, ensuring alignment across analytics teams in four megaregions through SCRUM and Agile methodologies. • Assessed data-driven opportunities to support ESG strategy and compliance for annual reporting as part of the ESG Working team.
- Project AnalystUberOct 2019 - Sep 2021 (2 years)• Supported the LatAm Regional Leadership Team in strategic planning and communication initiatives; Coordinated monthly All-Hands meetings and executed regional projects to enhance employee engagement. • Assisted the Enablement Team with strategic project management for content strategy, QA, channel strategy, and growth across various support channels such as phone, chat, and social media channels.
- Research FellowCADENA ACMay 2018 - Aug 2018 (4 months)• Conducted in-depth research on nature-based solutions, focusing on mangrove preservation in Tabasco. • Analyzed qualitative data from community assessments to support international aid initiatives. • Developed comprehensive reports emphasizing the role of nature-based solutions in disaster relief and carbon mitigation.
- ESG StrategistTerraĂ©tica ConsultorĂa en sustentabilidad financiera impacto y riesgoSep 2017 - Aug 2019 (2 years)• Assessed client ESG performance and implemented sustainable strategies using the EML framework; facilitated impact‑measurement workshops for NGOs and social enterprises. • Authored ESG articles for Resiliente magazine to share best practices and case studies.
- Project InternFUNEDAug 2017 - Dec 2017 (5 months)• Lead the Young Entrepreneurs Program enhancing the database performance with quantitative research. • Analyzed data based on qualitative research to find opportunity areas for the non-profit's scholarship program.
- Social Impact AnalystConverseJan 2016 - May 2016 (5 months)• Participated in "Sumando Pasos", a project with the purpose to add new communities to "Pintando Pasos", an economic empowerment initiative for indigenous artists to express their cultural heritage through products. • Visited a Wixarika (Huichol) community in Nayarit where we made an ESG diagnosis to understand the community's necessities and evaluate the intervention impact.
Education
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- Bachelor of Arts - BA, Social Responsibility and Sustainable Development Leadership, Social Responsibility and SustainabUniversidad AnáhuacJan 2015 - Jan 2019 (4 years 1 month)Actividades y grupos:ADEFA: Foreigner Student Association
- Bachelor of Arts - BA, Social Responsibility and Sustainable Development LeadershipUniversidad AnáhuacJan 2015 - Dec 2019 (5 years)Academic excellence scholarship Lic. Dirección en Responsabilidad Social y Desarrollo Sustentable
Projects (professional or personal)
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- SSDG Reporting and AnalysisMay 2022 - Jul 2022 (3 months)Reviewed the 2022 ESG-reported initiatives through the Sustainable Development Goal's Framework. Analyzed the data by the goal, region, level of impact, stakeholder impact, investment, and SDG indicators for an impact assessment and proposal for the upcoming ESG Strategy.
- UUber Eats Phone Software MigrationOct 2020 - Nov 2020 (2 months)Planned and coordinated the execution of a software migration (Salesforce) for LatAm Uber Eats Phone support with the purpose of maximizing efficiencies. International stakeholders include the regional CX Team, Voice Engineering Team (USA), Vendor Manager Team, A&I, BPOs (MX, CR, BR, COL).
- CCSR ISO 26,000 Audit: Fresnillo PLCJan 2018 - May 2018 (5 months)Participated in a community impact diagnosis for Fresnillo PLC in Zacatecas. Performed extensive research, fieldwork, and an ISO 26,000 audit to determine opportunities and solutions involving impacts from the Corporate Social Responsibility initiatives from the gold and other precious metals mining company.
- CConverse "Sumando Pasos"Mar 2016 - Jun 2016 (4 months)"Sumando Pasos" is a project from Converse Mexico, with the purpose to add new communities to their own "Pintando Pasos" an economic empowerment initiative where artists from indigenous communities paint shoes to express their cultural heritage through products. We visited a Huichol Community in Nayarit where we made a social diagnosis to evaluate the community's necessities and gathered ESG data for the company's decisions making impact report. Our gatherings were fundamental towards determining the products and additional support initiatives like the "optical campaign", most artists are +60 years old and are losing their sight with no access to glasses.
Awards
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- CREA: 1st Place Entrepreneur Award (Social Impact)Universidad de MonterreyApr 2014My teachers didn't want me to win first place but I did. CREA serves as an incubator for high-school students, it is also the most anticipated event for seniors. Committing your full year to the right team and idea was everyone's concern since awards included UDEM scholarships. I had a few ideas but I needed a great team and being at the bottom of the class, I ended up drafting an "unpromising team" with the rest who didn't get picked. I needed a scholarship so I quickly started developing "Gourmento" insect-based protein bars to reduce malnutrition and mitigate climate change and pitched my disruptive idea to the team. In case you didn't know, people think eating insects is gross, specially teenage girls. Our choices narrowed to yogurt