María Fernanda Da Silva

I

Office Assistant

International Organization for Migrations (IOM)

Jun 2025 - Current (1 year 2 months)

• Provided high-level administrative and executive support to the supervisor, ensuring efficient management of schedules, appointments, meetings, and official correspondence. • Handled confidential communications and inquiries with discretion, drafts and reviews documents for accuracy and compliance, and maintains organized filing and reference systems. • Coordinated protocol and diplomatic formalities, including visa and accreditation processes with the Ministry of Foreign Affairs. • Supported the planning and execution of meetings, events, and official travel logistics. • Managed administrative processes across HR, finance, and procurement systems, ensuring smooth office operations and timely follow-up on actions and documentation.

W

Welcome Responsible

Jun 2021 - Jun 2024 (3 years 1 month)

• Supervised a multidisciplinary team within a humanitarian organization, overseeing daily operations and performance. • Managed visa and accreditation requests for international staff with the MoFA. • Ensured compliance with administrative procedures and internal guidelines for expatriate support.

I

Welcome Assistant

INTERNATIONAL COMMITTEE OF THE RED CROSS (ICRC)

May 2019 - May 2021 (2 years 1 month)

• Provided administrative and logistical support to expatriate staff and their families upon arrival in Venezuela, including housing, transportation, and orientation. • Coordinated visa and accreditation processes with the Ministry of Foreign Affairs (MoFA). • Organized domestic and international travel arrangements, including flight bookings and accommodation. • Managed logistics for internal and external events, ensuring timely coordination of services and suppliers.

E

General Assistant

Embassy of Palestine

Aug 2017 - Apr 2019 (1 year 9 months)

• Provided executive and administrative support to diplomatic representatives. • Assisted in consular services, reviewing forms and supporting citizens' requests. • Coordinated protocol activities and official communications with MoFA and other embassies. • Drafted and translated non-official documents and notes verbales (English–Spanish). • Supported media monitoring and social media management activities.

C

Processes Consultant

Cesupera, C.A.

Oct 2014 - Aug 2016 (1 year 11 months)

• Conducted organizational process analysis and improvement initiatives at Fundación Teatro Teresa Carreño. • Collaborated with institutional leaders to optimize workflows and document management. • Prepared technical reports and recommendations for management.

F

Document Controller

Fundación Escuela de Gerencia Social – Ministerio del Poder Popular de Planificación

Dec 2012 - May 2015 (2 years 6 months)

• Managed administrative and technical documentation for multiple departments. • Organized and classified institutional archives and historical records. • Implemented efficient document management systems to improve information retrieval.

María Fernanda Da Silva

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