M

Maria Fernanda Alvarez

About

Detail

Antioquia, Colombia

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • A
    Administrative Manager
    Alcatraz builder
    Aug 2024 - Jun 2025 (11 months)
    Managed internal administrative processes and document organization. Supervised operational staff and coordinated schedules and logistics. Oversaw client communications, agendas, and budget tracking. Analyzed staff performance metrics and reviewed billing and productivity indicators. Participated in weekly operations planning and contributed to process improvements across departments.
  • A
    English and Spanish Tutor (children)
    AVANZAR KIDS
    Jul 2024 - Jan 2025 (7 months)
    Delivered personalized English and Spanish lessons to children aged 5–12. Focused on vocabulary development, oral comprehension, and interactive learning. Encouraged academic confidence through creative routines and games.
  • Elefun Spanish School
    Spanish Teacher for Foreigners
    Elefun Spanish School
    Feb 2024 - Jul 2024 (6 months)
    Designed and delivered Spanish lessons for A1–B1 learners, adapted to individual and group needs. Prepared class materials and structured lesson plans based on the curriculum mesh. Promoted intercultural communication through direct exchanges and cultural immersion experiences. Provided academic advising and one-on-one tutoring to support student progress. Handled administrative tasks such as attendance tracking, progress reports, and planning documentation. Contributed to a dynamic and inclusive learning environment focused on participation and confidence.
  • Concept BPO
    Customer Service
    Concept BPO
    Oct 2021 - Jan 2023 (1 year 4 months)
    Handled reservations and inquiries via chat and email. Managed customer requests using Excel, Word, Teams, and internal tools. Organized documents and digital files efficiently. Resolved doubts and escalated complex cases when necessary.
Education verified_user 0% verified
  • ECCI University
    Diploma in Pedagogy for Non-Licensed Professionals
    ECCI University
    Feb 2023 - Sep 2023 (8 months)
  • ECCI University
    Bachelor's Degree
    ECCI University
    Jan 2019 - Jan 2023 (4 years 1 month)