M

Maria Fernanda Aguilar Galicia

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Mexico City, Mexico

Contact Maria regarding: 

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Full-time jobs
Starting at USD1.6K/month
Flexible work
Starting at USD10/hour
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Timeline


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Job
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Education

Résumé


Jobs verified_user 0% verified
  • Ford Motor Company
    Service/CX Specialist
    Ford Motor Company
    Dec 2023 - Jan 2025 (1 year 2 months)
    Analyzed data for Service and Customer Experience using Medallia, Qlik dashboards, and Ford's internal platforms. Developed weekly Excel reports for Detroit's Zone Managers, providing key dealership metrics to drive performance. Automated reporting with Alteryx, optimizing workforce assessments, dealership rankings, and BBT tracking. Designed and implemented a Member ID & Modem Activation Report, tracking activation rates at national, market area, regional, and zone levels. Successfully reduced update time from 5 hours to just 10 minutes by optimizing the process, earning approval under the WEAR (Waste Elimination and Resource Optimization) initiative by the U.S. team.
  • Ford
    Platform Integration Engineer
    Ford
    Jul 2022 - Nov 2023 (1 year 5 months)
    Led the launch milestones for the Lincoln Nautilus and Edge programs, ensuring adherence to project timelines and engineering standards. Managed design issue resolution, analyzing problems and coordinating with engineering teams across China, the U.S., and Europe to close AIMS and D&Rs efficiently. Oversaw key subsystems, including interior, exterior, and powertrain, requiring a deep understanding of component interactions across these areas. Reviewed CAD designs to assess part compatibility and ensure design feasibility within the vehicle architecture. Collaborated with Program Management to drive continuous improvements and ensure the successful execution of product development goals. Monitored and facilitated the approval of engineering
  • F
    Quality Resident
    Fast Quality Services
    Jun 2021 - Jun 2022 (1 year 1 month)
    Investigated reported issues across multiple subsystems (interior, exterior, powertrain, electrical, and batteries) to determine supplier responsibility. Coordinated with suppliers to initiate Alerts, contain defective parts, and implement corrective actions, ensuring minimal disruption to the assembly line. Managed containment processes, preventing further system contamination and overseeing inspections of affected units until achieving a Clean Point. Conducted supplier site visits to understand manufacturing processes and ensure compliance with Ford's quality standards. Applied in-depth technical knowledge across 30+ suppliers to accurately diagnose issues and facilitate swift resolutions.
  • F
    Engineer Intern
    FORD MOTOR COMPANY CSAP
    Oct 2020 - Jun 2021 (9 months)
    Investigated quality issues, tracked supplier-related defects, and implemented containment measures to protect the assembly line. Rotated through Incoming Quality, MP&L, and GDIA, gaining expertise in quality control, logistics, and manufacturing processes. Developed dashboards in GDIA to provide real-time metrics for the assembly line, improving decision-making. Prepared for the Process Coach role by training in quality management, logistics, and operational workflows.
  • G
    Product Engineer
    Greenbrier Industries
    Feb 2019 - Jun 2020 (1 year 5 months)
    Served as the direct communication link between the engineering team at the Portland, USA headquarters, and the manufacturing team. Translated railway blueprints from English to Spanish for distribution to assembly line technicians. Provided technical support to technicians regarding design inquiries, leveraging welding expertise. Conducted blueprint interpretation training to enhance technicians' understanding and efficiency.
  • Audi México
    Intership Quality
    Audi México
    Sep 2018 - Jan 2019 (5 months)
    Supported various quality-related activities within the department. Developed my thesis project, measuring the spoiler using a dimensional scanner to analyze tolerances and their impact on the Audi Q5. Assisted in the implementation of a KUKA robot project, providing technical support for its successful execution.
Education verified_user 0% verified
  • Udemy
    Python: Learn to Program Step
    Udemy
    May 2020 - Jun 2020 (2 months)
  • L
    8D Problem-Solving Methodology
    LeanInnova
    Jun 2018 - Jul 2018 (2 months)
  • Platzi
    Project Management
    Platzi
    Feb 2025 - Mar 2025 (2 months)
  • Udemy
    Intership "Proyecta 100,000" Advanced Excel for Data Analysis
    Udemy
    Sep 2016 - Oct 2016 (2 months)
  • P
    Industrial
    Polytechnic University of Tlaxcala
    Jan 2014 - Jan 2018 (4 years 1 month)