Maria Celeste Cravero

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Business and Technology Delivery Analyst

Accenture Argentina, CABA

Jul 2021 - Current (4 years)

Working as a Functional Analyst providing support to 5 vendor hosted applications. On my daily basis, I perform tasks such as: • Ticket management through Service now platform, creating requests, incidents and providing the corresponding follow up. • Upgrading databases and web servers • Performing databases backups • Creation of issues in DevOps • Documentation of internal processes and new relevant information that will allow the team to be always up to date • Investigation of application issues followed by solving and post testing and monitoring of the same • Direct communication with clients and vendors • Work together with DBA and Cloud Delivery teams to perform specific tasks

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Project Control Services Associate

Accenture Argentina, CABA

Jul 2020 - Jul 2021 (1 year 1 month)

CPMO. Some of the responsibilities include: • Commercial project management • Invoicing • Pricing

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Functional Analyst / IT Support Analyst

Accenture Argentina, CABA

Jul 2019 - Jul 2020 (1 year 1 month)

Technical support of internal project management tool. Some of the responsibilities include: • Support of internal Project management tool • Requests and incidents resolution through Service Now platform • Applications, services, servers and databases monitoring • Training and documentaion about new tools and processes to team members. • Database usage for queries and user access through scripts (SQL Server)

Tester Engineer

RWS GROUP Moravia

Jun 2016 - Jun 2019 (3 years 1 month)

As a tester engineer, I’ve worked in different projects developing the following roles: • Role 1: - Functional, lingüistic and UI testing (manual) - Reporting of issues and troubleshooting. Great at- tention to details and problem solving - User Acceptance Test (smoke, regression) • Role 2: - Gathering and creation of Master Data for testing purposes using SAP.

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Recepcionist / Administrative

NF Idiomas

May 2014 - Dec 2016 (2 years 8 months)

Administrative and assistant at multi language institution. Some of the responsibilities include: • General administration and organization of the current courses • Graphic design: Web, social media graphics, banners and logo design (rebranding) • English level evaluation

Maria Celeste Cravero

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Maria's behavioral traits
Maria's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.