Administrative assistant
Aug 2023 - Oct 2024 (1 year 3 months)
I just worked at a Law firm that provides legal assistance to immigrants in the EE.UU, as a administrative assistant I attending inboud and outbound calls, receiving the requests and complaints from clients and give them back the response from the legal assistant, schedule appointments with attorneys and legal assistants, confirm the attendance to those appointments, providing instructions for attending interviews at USCIS, also taking payments. I do everything in both English and Spanish since the clients are from differents countries. Additionally doing intakes to regis/input the personal and legal information of new clients, asking them specific personal and legal questions about their situations in the country for many types of cases th