Maria Angelica Meneses

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Participant Success Manager

BizHack Academy

Jan 2021 - Dec 2021 (1 year)

Provided administrative, technical and project management support for worldwide digital marketing students across two online programs.Created and implemented email campaigns and workflows for the Sales and Marketing teams.Produced, hosted, and moderated live Zoom sessions and labs; managed post-event analytics and communications to track participants' progress and improved internal procedures.Managed, updated and constantly improved the enrollment and onboarding processes of the course participants on Pipedrive and handled the LMS (Learn Worlds): uploaded assets, created assignments, resolved user issues, and maintained quality standards.Designed the "Participant Success Manager" manual of standard operational activities of the role, as wel

Cloud Sales Representative

Clouxter

Apr 2020 - Dec 2020 (9 months)

Prospected and qualified leads interested in AWS (Amazon Web Services), supporting companies of various sizes across LATAM.Presented cloud computing benefits and created custom strategies for client adoption and migration.Managed HubSpot pipeline, tracked metrics, and collaborated with technical and sales teams to close deals.

Sales Controller

Clouxter

Apr 2020 - Jun 2020 (3 months)

Implemented and ensured data integrity in HubSpot CRM, designed, documented, and improved internal sales workflows and reporting processes.Led one-on-one training for the sales team.Supported sales and marketing operations with lead tracking and reporting, created dashboards, and collaborated on campaign execution to speed up the achievement of sales goals.Assisted the CEO with project and meetings coordination, presentation design, and managed the executive calendar/inbox.

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Creative Director

THE PHOTOGRAPHY CONCIERGE

Nov 2019 - Feb 2020 (4 months)

Managed the daily operations of two hotel-based photography studios within The Ritz-Carlton (Key Biscayne & Coconut Grove).Supervised photographers, and handled client relationships and premium service delivery for hotel guests.Coordinated with hotel event and marketing departments to align visual output with brand expectations.

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Executive Assistant to the CEO

FORENSIC FINANCIAL SERVICES

Aug 2018 - Aug 2019 (1 year 1 month)

Provided high-level executive support including inbox, calendar, meeting preparation, travel coordination, expense tracking, invoice processing, reports and internal projects.Created client presentations and visual assets; managed communication flows and liaised with external stakeholders.Maintained digital filing systems and coordinated special assignments with the remote executive team.

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Founder & Director

ALIVE PHOTO STUDIO

Aug 2014 - Current (11 years 9 months)

Founded and oversee daily operations of a destination wedding photo & video studio, focused on U.S. and Canadian markets, managing logistics, production, and end-to-end customer service.Lead the entire sales cycle, from creating proposals and closing deals to delivering post-sale support ensuring a personalized and seamless customer experience.Design, implement and continuously improve workflow systems using tools such as Pipedrive, Google Workspace and Canva to ensure operational efficiency and strong brand consistency.Manage and execute multi-channel marketing strategies (social media, email marketing and online wedding platforms like Wedding Wire), earning more than 70 verified 5-star reviews and solidifying the studio's global reputatio

Maria Angelica Meneses

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