María Alejandra Gallo Arroyave Reclutador en ManpowerGroup Talent Solutions

Reclutador

ManPowerGroup Talent Solutions

May 2025 - Current (1 year)

Team Lead Manager

Keep Calm Services

Oct 2024 - May 2025 (8 months)

- Manage a 5-person team, providing leadership and direction to ensure high-quality case management and effective team performance. - Train staff on handling cases involving both legal and medical elements, enhancing their skills and knowledge to improve service delivery. - Supervise case managers, schedulers, and support teams as needed, ensuring that all operations run smoothly and efficiently. - Maintain strong relationships with physicians, hospitals, and clinics to facilitate seamless collaboration and communication. - Utilize excellent organizational and multitasking skills to juggle various responsibilities effectively. - Additionally, leveraged recruitment skills to interview and select candidates who demonstrated the nec

Coordinador Médico

Keep Calm Services

Aug 2024 - Oct 2024 (3 months)

- Coordinate and schedule patient appointments based on availability, urgency, and provider schedules. - Reschedule or cancel appointments as needed, ensuring minimal disruptions. - Answer phone calls and respond to inquiries regarding appointment times, locations, and preparations. - Provide patients with instructions for procedures, pre-appointment requirements, or follow-ups. - Check patients’ insurance coverage and confirm eligibility for services. - Update patient profiles with current contact information, medical histories, and appointment details. - Ensure that all scheduling information is accurately documented in the system.

Case Manager

Kanner Pintaluga

May 2024 - Jul 2024 (3 months)

- Maintain detailed and organized case files, including correspondence, court documents, and evidence. - Track case progress to ensure deadlines and milestones are met. - Serve as a primary point of contact for clients, updating them on case developments. - Schedule client meetings and gather relevant documentation or information. - Draft, review, and organize legal documents such as contracts, pleadings, and discovery materials. - Address any client concerns or challenges related to their case.

Support Accounting and Dispatch Manager

ATI Container Services

Apr 2023 - Dec 2023 (9 months)

As the Support Accounting and Dispatch Manager, I was responsible for overseeing the accounting functions and ensuring efficient dispatch operations. My role involved managing a team to maintain accurate financial records and streamline processes, which contributed to improved operational efficiency. Additionally, I played a key role in the talent acquisition process, where I utilized my English language skills to screen candidates effectively, ensuring that we selected individuals who were the right fit for our team, despite our manager's language barrier. This experience not only enhanced our recruitment efforts but also fostered a more diverse and capable workforce.

Verifications Representative

Blackstone Medical Services

Feb 2023 - Mar 2023 (2 months)

S

Contratista social

Secretaría de Infraestructura Física de Medellín

Mar 2021 - Dec 2022 (1 year 10 months)

Practicante colegio UPB Trabajo Social

Universidad Pontificia Bolivariana

Jan 2020 - May 2020 (5 months)

Integrante Unidad de Educación y Cultura

Área Metropolitana del Valle de Aburrá

Jul 2019 - Dec 2019 (6 months)

María Alejandra Gallo Arroyave

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