M

Marguerite Dieken

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Colorado, United States

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  • Empower
    Sr. Software Development Manager
    Empower
    Sep 2019 - Apr 2025 (5 years 8 months)
    Scrum master responsibilities include leading ceremonies, capacity, prioritization, metrics, and project facilitation for a full stack devops team6. Processes include Agile, Scrum, Safe, Kanban. Manages developer, testing, business analyst resources from HR and project perspectives. Used AI software to create test cases, update code to create a 20% increase in productivity. Moved to data to cloud architecture from legacy systems. Cross functional team is located across the US and India with employees in the offices and remotely working. Responsible for resource planning, performance appraisals, hiring, firing and all human resource needs of team. Use Jira and Confluence tools for teamwork facilitation. Grew team 125% in 2 years using my str
  • W
    Quality Assurace Manager
    Welldynerx
    Oct 2014 - Sep 2019 (5 years)
    Use Microsoft Test Manager, TFS, Azure DevOps, ALM, UFT. Manage 10 team members in 3 states with a mix of full-time and augmented contracted staff. Created good working relationships with many third-party vendors and staffing firms to augment staff to assist in peak time periods. Created and implemented process to formalize agile process with IT. Additional hats: Scrum master to multiple sprint teams, Change Control process owner, Process Committee Process Owner for IT SDLC. Create and deliver process for a strong QA methodology and team structure for company. Work with executive leadership to report status of team, process, and quality of software. Created metrics, team goals, and KPIs and drove the team towards their successful completion
  • Raytheon
    Sr. Test Engineer 4
    Raytheon
    Sep 2013 - Oct 2014 (1 year 2 months)
    Ran daily scrum teams/meetings. Reviews desk and work instructions to assist in audit of team members. Translate complex technical information into understandable pieces. Follows test processes and procedures, and generation/maintenance of test documentation (cases, procedures, report) and test engineering work products/artifacts. Created User Stories and acceptance criteria. Works in a multi discipline environment. Lead planning and scoring meetings. Lead teams of 10 to 15 people. Communicated effectively across the Test team and multi-discipline teams. Desired: Assisted in setting Agile/Scrum process. Used IBM Rational DOORS. Follows Cost Account Manager tasks. Understands data processing of satellite mission data and satellite ground sys
  • Western Union
    Software Quality Assurance Manager
    Western Union
    May 2003 - Sep 2013 (10 years 5 months)
    Supervised/Managed a team of thirteen lead and QA PMs on shore (local and remote) and thirty-two offshore testers (mix of FTE & contractors). Researched, selected, implemented, and managed an automated tool test team. Monitor SLDC trends to adjust QC process. Manage multiple products (Mainframe, Web, PC applications, proprietary hardware, etc.) from design, planning and build phases. Responsible for resource allocation and timeline estimation. Created KPIs and drove the team towards their successful completion. Development training for new team members on all products. Managed on shore teams of 1-25 people and offshore teams of 2-35 (both automation and manual testers). Responsible for maintaining service level based on metrics and staffing