MARGARET OKPA

MARGARET OKPA  new_releases

About

Detail

Lagos, Nigeria
Contact MARGARET regarding: 
Flexible work
Starting at USD5/hour
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Internships
Starting at USD400/month
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Finding candidates
Finding co-founders
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • R
    Appointment Setter
    Rrfferizer
    Aug 2026 - Current (3 months)
    • Conduct outbound lead follow-up calls and engage prospects to identify needs, qualify opportunities, and generate interest.
    • Set qualified appointments and help move prospects through the sales process using clear, professional communication.
    • Use Vici dialer and JIM dialer/CRM tools to make calls, manage dispositions, review call activity, and maintain accurate lead records.
    • Handle common objections, ask discovery questions, and guide conversations toward scheduled appointments.
    • Maintain consistent call activity while following campaign processes, scripts, and quality expectations.
    • Gather client information, assess needs, confirm details, and schedule appointments based on availability.
  • Decom Communications
    Recruitment Specialist
    Decom Communications
    Jul 2026 - Current (4 months)
    As a Recruitment Specialist, I managed the initial intake and screening process for candidates. I collected and reviewed applicant information, resumes, work experience, and qualifications, conducted initial screenings, asked relevant questions to assess fit, documented candidate information, and coordinated candidates through the recruitment process. This required strong communication, attention to detail.
  • Springboard
    Peer Mentor
    Springboard
    Jul 2025 - Oct 2026 (1 year 4 months)
    • Guided and supported peers by offering academic, personal, and career advice.
    • Provided one-on-one mentoring to help mentees set goals and stay motivated.
    • Shared study strategies, organizational techniques, and time-management skills.
    • Encouraged confidence, accountability, and personal development.
    • Served as a positive role model and maintained a supportive, respectful environment.
    • Connected mentees with relevant resources and opportunities when needed. Contract
  • eAssist Dental Solutions
    Insurance Verification Specialist
    eAssist Dental Solutions
    May 2025 - Aug 2026 (1 year 4 months)
    • Verified patients’ insurance eligibility, benefits, and coverage details with insurance providers.
    • Obtained prior authorizations and confirmed requirements for scheduled procedures and treatments.
    • Reviewed copays, deductibles, and out-of-pocket responsibilities.
    • Updated and maintained accurate patient and insurance information in billing systems.
    • Communicated coverage details and financial responsibilities to patients and staff.
    • Resolved insurance discrepancies to help ensure timely claim processing and reimbursement.
    • Managed patient intake and pre-appointment processes, including reviewing patient information, verifying insurance eligibility, and documenting accurate data for the dental team.
  • eAssist Dental Solutions
    Client Intake Specialist
    eAssist Dental Solutions
    May 2025 - Oct 2025 (6 months)
    Client Intake Expertise

    I have hands-on experience supporting the patient intake process through insurance verification. I reviewed patient information, verified insurance eligibility and benefits, checked deductibles, copays, out-of-pocket responsibilities and prior authorization requirements, and accurately documented findings for the dental team. I also communicated with patients and insurance providers to clarify coverage and ensure the necessary information was available before appointments.
  • The Church of Jesus Christ of Latter-day Saints
    Missionary
    The Church of Jesus Christ of Latter-day Saints
    Oct 2021 - May 2023 (1 year 8 months)
    • Served as a missionary for The Church of Jesus Christ of Latter-day Saints.
    • Taught and shared faith-based principles with individuals and families in diverse communities.
    • Provided emotional, spiritual, and practical support to community members.
    • Conducted outreach activities and organized lessons, meetings, and service projects.
    • Developed strong communication, teaching, and interpersonal skills.
    • Collaborated with fellow missionaries to set goals and track progress.
    • Adapted to new environments and cultures while maintaining professionalism and empathy.
  • E
    Customer Service Representative
    Eve Deluxe
    Jan 2019 - Jan 2021 (2 years 1 month)
    • Responded to customer inquiries via phone, email, and chat in a professional and timely manner.
    • Assisted customers with account issues, orders, complaints, and general support requests.
    • Resolved customer concerns by identifying solutions and ensuring customer satisfaction.
    • Maintained accurate records of customer interactions and transactions.
    • Provided product and service information to help customers make informed decisions.
    • Worked collaboratively with team members to improve customer experience and service delivery.
Education verified_user 0% verified
  • Ensign College
    Bachelor of Applied Science in Communications
    Ensign College
    Sep 2025 - Current (1 year 2 months)
    Currently pursuing a Bachelor of Applied Science in Communications, developing skills in professional communication, digital communication, teamwork, and interpersonal skills.