M

Marcos Rete

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Buenos Aires F.D., Argentina

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Teladoc
    Tier 1 Technical Support Rep.
    Teladoc
    Mar 2023 - Current (3 years 8 months)
    • Bilingual Tier 1 technical support representative through phone and tickets, using Five9, Salesforce, Team Support, and MS Teams, under MS apps platform. ◦ In-depth Technical Support to users of technologies and interfaces for patient-doctor communication and interaction, connected to hospital's records, health services, insurances and pharmacies, US-wide.
  • ModSquad
    Freelance Mod Contractor - Technical Support Rep.
    ModSquad
    Nov 2021 - Current (5 years)
  • "
    Lighting and Sound Technician - Operator
    "El Cultural de Abajo" Theater
    Aug 2016 - Nov 2021 (5 years 4 months)
  • B
    Telephone sales manager
    Blue Connect (Kitec S.A.)
    Feb 2015 - Nov 2015 (10 months)
    • Reception • Monthly income report • Payment collection of tenant's rents • Monthly and annual accounting for gross income
  • "
    Accounting Assistant - Room clerk
    "Constantini & Rachitti" Real Estate Agency
    Dec 2011 - Jul 2012 (8 months)
  • C
    Assistant - Data entry
    Cargill S.A.C.I.
    Apr 2011 - Nov 2011 (8 months)
    • Reception, control, and data entry of waybill info from grain truck transportation, on the ONCAA (National Office of Agricultural Trade Control) internal platform • Daily contact with different areas involved in database control for delivering reports in Excel spreadsheets
  • D
    Telephone Sales Manager
    Dynatacphone S.R.L.
    Oct 2010 - Feb 2011 (5 months)
  • "
    Telephone Operator - Logistics Coordinator
    "SOS" S.A
    Jul 2009 - Apr 2010 (10 months)
  • T
    Bilingual Technical Support Representative
    Teletech S.A.
    Apr 2008 - Jun 2009 (1 year 3 months)
    • Inbound calls reception for assistance and technical support at Tier 1 level, from "Hewlett Packard" US customers requiring restorative or maintenance actions to resolve end-user problems • Cross-sell and up sell of related products upon resolution of a technical issue -Daily report to the company for improving the workflow and internal resource sites
  • A
    Bilingual Customer Service Representative
    Apex (a Sykes Co).
    Nov 2007 - Mar 2008 (5 months)
Education verified_user 0% verified
  • T
    Technical and Scientific
  • U
    Technician in Harmony and Counterpoint.
    U.N.R. (Universidad Nacional de Rosario)
  • "
    Literary Translator in English.
    "Olga Cossettini" Superior Education Institute.