Senior BizOps & Strategy Associate, Users &Engagement
Pinterest
Jan 2023 - Jul 2025 (2 years 7 months)
• Led annual Users & Engagement planning process, driving alignment across Product, Engineering, and Finance executives on revenue scenarios, growth targets, and resource allocation; translated complex insights into actionable FY'25 roadmap • Built RAG-powered internal chatbot with semantic chunking and vector embeddings; processed 500+ documents through multi-format extraction pipeline, deployed ChromaDB with OpenAI embeddings for sub-100ms retrieval, reducing executive document search time 75% and accelerating strategic decision-making across Product/Eng./Finance teams • Led cross-functional response to $30M quarterly revenue decline through root cause analysis and hypothesis-driven testing; implemented solutions achieving 100% recover