I am a professional with multifunctional experience in key areas such as customer service, selection, recruitment, process design, finance, marketing, and sales. My passion for user experience, human talent management, and technological innovation drives me to constantly pursue excellence and success both at an individual and team level.
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Résumé
Jobs
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17% verified
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Verified experience
public Remote experience
Torre.ai
Oct 2022 - Apr 2023(7 months)
We provided exceptional customer service, offering effective solutions and establishing solid relationships. Additionally, we lead talent recruitment and selection, ensuring quality in job openings and effective communication with candidates and teams.
Recruiter advisor public Remote experience
Torre.ai
Feb 2022 - Oct 2022(9 months)
We served efficiently the inquiries of our clients. Additionally, we recruited diverse candidates through a robust sourcing process, considering the company's requirements.
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Growth marketing public Remote experience
IURISDICTIO
Jun 2020 - Jan 2022(1 year 8 months)
We delivered an exceptional experience to our clients by offering educational products tailored to their needs. This was possible through innovative sales strategies and effective metrics management on social media, ensuring successful outcomes. As a leader, I drove the development of the website, significantly enhancing the company's strength, reach, and professionalism.
Pre-professional intern
SUNAT
Feb 2019 - Feb 2020(1 year 1 month)
We supported to the auditing team by generating accurate reports on collection, refunds, and audits. Additionally, we effectively manage customer inquiries, complaints, and requests.
Young Cáritas coordinator
Cáritas del Perú
Mar 2018 - Nov 2018(9 months)
Young leaders were trained to lead social projects in our region.
Administrative assistant
USAT
Mar 2017 - Dec 2018(1 year 10 months)
We attended and supported efficiently the inquiries and complaints of the company's employees. Principally, we conducted thorough monitoring of warehouse products, ensuring effective organization and administration in both receiving and distributing these items to other departments.
Education
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0% verified
Certification in digital marketing public Remote experience
Google
May 2022 - Jun 2022(2 months)
Certification at introduction to web programming
Google
Apr 2022 - Jun 2022(3 months)
Course in talent recruitment
Platzi
Mar 2022
Course in emotion management for productivity in the organization
Platzi
Mar 2022
Master's degree in talent management
Universidad Señor de Sipán
Mar 2022 - Current(4 years 8 months)
MOOC - Organizational structure
Harvard Business School
Nov 2021 - Feb 2022(4 months)
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Specialization in financial and tax audit
ENAD
Oct 2020 - Nov 2020(2 months)
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Specialization in strategic planning for public management
Escuela Nacional de dirección y gerencia
Oct 2020 - Dec 2020(3 months)
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Specialization in public contracting
Escuela Nacional de dirección y gerencia
Oct 2020 - Jan 2021(4 months)
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Specialization in public management
Escuela Nacional de dirección y gerencia
Sep 2020 - Nov 2020(3 months)
MOOC - Keys to financial education for decision making
Universidad de Málaga
Jul 2020 - Sep 2020(3 months)
MOOC - Risk management and credit principles
New york Institute of Finance
Jun 2020 - Oct 2020(5 months)
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MOOC - Leadership and emotional intelligence
MCA School Business
Apr 2020 - Jun 2020(3 months)
Specialization at investing in the stock market
BURSEN BOLSA DE VALORES DE LIMA
Apr 2020 - May 2020(2 months)
Specialization in prevention of money laundering and financing
BURSEN BOLSA DE VALORES DE LIMA
Apr 2020 - May 2020(2 months)
MOOC - Analysis and financial instruments
Universidad Anáhuac
Mar 2020 - Apr 2020(2 months)
MOOC - Personal finance
Universidad Javeriana
Mar 2020 - May 2020(3 months)
Certification in e-commerce public Remote experience