Marcio Duarte

C

Head of Operations & Executive Assistant

Chris Roe

Jun 2024 - Current (1 year 1 month)

As the Head of Operations & Executive Assistant to the CEO, I play a pivotal role in shaping and executing the company’s strategic vision while overseeing daily operations. Partnering closely with Chris Roe, I ensure that every aspect of the business runs smoothly, driving efficiency and enabling Chris to focus on high-impact initiatives. Key Responsibilities & Achievements - Operational Leadership: I lead the production and GTM strategy of Chris Roe’s online course, overseeing the creation and quality assurance of learning materials, video editing, and content delivery. - Strategic Coordination: I collaborate in developing and executing business strategies, ensuring alignment with company goals and effective implementation of key initiati

Senior Product Quality Coach

Culture Amp

Jan 2023 - Apr 2023 (4 months)

As a Senior Quality Coach at Culture Amp, I was responsible for leading the definition of the vision, mission, and strategy for Quality Engineering across one of our Product groups. I provided thought leadership in testing and quality and mentored and coached developers and other testers on quality engineering practices. Additionally, I designed and conducted workshops on Quality and Testing, covering topics such as the definition of done, defect management, and feature kick-offs. My key achievements include implementing quality assurance and delivery processes within a short period of time, resulting in improved team collaboration, communication, and engagement.

Senior Quality Engineer

SafetyCulture

Mar 2022 - Nov 2022 (9 months)

As a Senior Quality Coach at Safety Culture, my responsibilities included facilitating the definition of the vision, mission, and strategy for Quality Engineering across the organization. I provided technical program management for significant quality initiatives and served as a thought leader in testing and quality. I also mentored and coached developers and testers on quality engineering practices. One of my most significant accomplishments was introducing the Quality Coaching model/approach, modern quality engineering practices and clear processes that transformed the way quality engineers collaborated with product teams and optimised for quality at speed. I also developed and implemented over 10 manuals and processes to provide con

C

Product Manager

Cascade

Jul 2021 - Jan 2022 (7 months)

I managed a cross-functional team of 5 engineers, testers, and product designers to improve our data analytics offering, translate product visions into requirements, and deliver new features. I conducted discovery sessions such as user interviews and workshops with C-level executives to determine requirements. I collaborated with the Head of Engineering on quality and testing issues, supported technical issues, and triaged bugs. I also led people and culture initiatives, such as Coffee buddies and working groups. Achievements: - Coordinated the release of a rebuilt data visualization user interface, enhancing customer experience. - Improved team efficiency and effectiveness by clearly defining requirements and involving the team in the pro

Expert Quality Coach

Wargaming

Jul 2020 - Jun 2021 (1 year)

I was responsible for leading the QA Chapter at Wargaming for a new IP project. I defined the vision, strategy, and objectives, as well as key results for a team of 5 testers. I also conducted hands-on testing and developed and executed test strategies for backend game technology. In addition, I worked closely with developers, designers, and PMs to identify and address product risks and improve overall knowledge. I also provided mentoring and coaching to developers and other testers on quality engineering practices. Achievements: - Implemented modern quality engineering practices, such as pair testing, QA kickoff, and QA demos, leading to significantly reduced rework, fewer bugs, and increased engineer engagement.

Principal Quality Engineer/Coach

Deputy

Mar 2019 - Jun 2020 (1 year 4 months)

At Deputy, my main goal is to build a community of quality-minded engineers. Through strategy, advocacy and education, I empower testers and developers to think about quality and risks as early as possible. Achievements - Helped define the Deputy's Quality Strategy - Defined and advocate for the Deputy's Quality Principles - Hands-on facilitation/execution of day to day testing activities - Building strong relationships across the Engineering organisation as well at a company level - Building a community of practice in the Quality space - Run a monthly Lunch and Learn initiative - A spokesperson for the Quality Practice within the company - Speak at internal and external events - Quality Practice 2IC

Quality Assistance Engineer

Canva

Sep 2018 - Feb 2019 (6 months)

In my current role at Canva, I am the main point of contact when dealing with Homepage bug and issues. Some of my accomplishments are: - Manage communication and training of QA vendors, including interviews; - Built strong relations with the development teams - Collaborate with stakeholders and different teams across Canva - Perform and coordinate exploratory testing of the Canva app - Contributed in developing automated test scripts - Troubleshoot issues raised by the Customer Happiness Team

C

Agile Tester

Coates Group

Apr 2017 - Aug 2018 (1 year 5 months)

I am the second QA professional to be hired by the company so most of the work I've done is to establish the QA department and testing practices to be used across the organization. At Coates, I helped the Software Product team to work more efficiently and improving the quality of the flagship software product Switchboard CMS. My main responsibilities are: - Collaborate in defining QA practices across the organization - Coach the development team in all things testing - Participate in scrum ceremonies - Work closely with the Product Owner in elaborating user stories with clear acceptance criteria and specification by example - Help the Agile Coach with continuous improvement initiatives - Collaborate in creating API Automation testing fr

Senior Automation Test Analyst

Verifone

Jul 2016 - Mar 2017 (9 months)

Currently working on a project for a global company that focuses on providing trusted, secure and innovative payment terminals, global payment as a service, and commerce enablement solutions that create more valuable experiences and productive interactions between consumers and merchants. This particular project enables merchants from all over New Zealand and Australia to use our gateway, helping them to provide faster communications between their customers and the authorizing entities. My main tasks in the project are: - Scrum Master (Certified) - Review and analyze user stories, documentation. - Define test criteria and test data. - Define test cases. - Write automated acceptance tests using Concordion. - Relocated from Montevideo, Urug

Senior Test Analyst

Verifone

Mar 2015 - Jun 2016 (1 year 4 months)

Currently working on a project for a global company that focuses on providing trusted, secure and innovative payment terminals, global payment as a service, and commerce enablement solutions that create more valuable experiences and productive interactions between consumers and merchants. This particular project will enable merchants from all over New Zealand and Australia to use our gateway, helping them to provide faster communications between their customers and the authorizing entities. My main tasks in the project are: - Scrum Master (Certified) - Review and analyze user stories, documentation. - Define test criteria and test data. - Define test cases. - Write automated acceptance tests using Concordion. - Worked for two months from

Senior QA Analyst & Technical Lead

Autodesk

Mar 2012 - Mar 2015 (3 years 1 month)

Currently working on a project for an American multinational corporation that focuses on 2D and 3D design software for use in architecture, engineering and building construction, manufacturing, media, and entertainment. My main tasks are: - Lead a team of 2 QA Engineers - Review and analyze user stories, documentation. - Define test criteria and test data. - Define test cases. - Create metrics reports. - Participate in daily scrum meetings. - Worked from the client's offices for six weeks to deliver a major upgrade to our costumers. Contracting through Globant (NYSE: GLOB)

QA Analyst

Autodesk

May 2011 - Apr 2012 (1 year)

Currently working on a project for an American multinational corporation that focuses on 2D and 3D design software for use in architecture, engineering and building construction, manufacturing, media, and entertainment. My main tasks are: - Review and analyze user stories, documentation. - Define test criteria and test data. - Define test cases. - Create metrics reports - Participate in daily scrum meetings Contracting through Globant (NYSE: GLOB)

Marcio Duarte

About

Detail

Contact Marcio regarding:

Timeline

Résumé

Languages:

Marcio's behavioral traits
Marcio's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.