Marcia R Brown

Marcia R Brown

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Administrative Assistant
Alberta, Canada

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Résumé


Jobs verified_user 0% verified
  • Sedgwick
    Administrative Assistant / Transcriptionist
    Sedgwick
    Apr 2019 - Jan 2025 (5 years 10 months)
    • Remotely supported Insurance Adjusters by transcribing relevant reports for Commercial & Personal Property, Liability, Automotive, HIROC, Accident Benefits, Bodily Injury and Strata Building Claims,
    • Transcribed audio recordings into written documents with high accuracy and attention to detail.
    • Maintained up-to-date knowledge of transcription software updates and industry best practices.
    • Researched unfamiliar terms and jargon to ensure accurate representation in transcriptions.
    • Archived transcribed documents according to organizational policies and procedures for easy retrieval.
    • Collaborated closely with team members to achieve project objectives and meet deadlines.
    • Proofread transcripts for accur
  • H
    Dictatypist
    HBA Adjusters Ltd
    May 2017 - Jan 2021 (3 years 9 months)
  • A
    Dictatypist
    All Perils Claims Inc
    Sep 2015 - Apr 2023 (7 years 8 months)
    • Supported Insurance Adjusters by transcribing and emailing back relevant reports.
    • Specialized in typing personal auto and property claims
  • A
    Lead Transcriptionist
    AVirtualAssistant
    Jun 2009 - Oct 2009 (5 months)
    Hired and led a team of transcriptionists in transcribing and proofing over 100 audio files for the FSCD Lab at the University of Alberta. Managed the distribution of files via email to various employees on a daily basis, ensuring that all tasks were completed within a 24-hour timeframe. This process not only streamlined communication but also enhanced the efficiency of our transcription workflow, allowing for timely and accurate delivery of transcriptions.
  • a
    owner/operator
    avirtualassistantnet
    Jan 2007 - Dec 2023 (17 years)
    Avirtualassistant.net based in Edmonton, Alberta, can help with virtually any administration task you require from virtual bookkeeping, transcribing, web design and maintenance to simple office administrative duties freeing up your valuable time to do what you do best.
  • G
    Office Manager
    GRMS Edmonton Inc
    Mar 1994 - Apr 2008 (14 years 2 months)
    Duties include: Accounts payables & receivables, other general bookkeeping, gst returns
    & tax preparation, annual reports, accepting online and telephone bookings for DJ,
    entertainment & appointments for Hypnotherapy company, processing contracts &
    correspondence relating to bookings including general customer service, assigning
    entertainers & DJ’s to the appropriate event, website maintenance, online sales &
    marketing, fax broadcasts, email broadcasts, database management, designing
    brochures & other marketing & informational material relevant to each individual business
    and all other general office duties related to the daily operation of a business.
     In 2002 - Conceived Idea and set up
  • A
    Executive Account Assistant
    Aon Reed Stenhouse Inc
    Jan 1978 - Dec 1983 (6 years)
    Admin support to an Account Manager in the Commercial & Personals Lines Insurance department.
    Acquired my Level 1 General Insurance License.
    My primary responsibilities included:
    Execution of insurance certificates, binders, proposals, and processing of client documents i.e. endorsements and policies
    Maintain/update Summary of Insurance (update as policy changes occur and at renewal)
    Answering client queries and communicating with insurance companies
    Maintaining effective abeyance system
    Maintaining filing system and set up of client files
    Print and distribute renewal list to Account Manager at least 90 days before renewal
    Print and distribute accounts receivable reports
    Update claims hist
Education verified_user 0% verified
  • S
    High School Diploma
    Sholing Girls School
    Sep 1978 - Jun 1980 (1 year 10 months)
Projects (professional or personal) verified_user 0% verified