Marcelo Neri Sanchez

Sourcing Coordinator

Alexander Mann Solutions

Mar 2024 - Current (2 years 3 months)

Fully utilize relevant ATS (Applicant Tracking System) ensuring that activities are conducted within the ATS as appropriate, that data accuracy and quality is maintained through all processes and that it accurately reflects the status of all activity Engage with Hiring Managers (as directed) to take detailed briefs on role requirements Source (identify) candidates utilizing different channels Develop own network of candidates and seek to grow such network with relevant candidates for sector supported Manage job board advertising or Client career-site postings, ensuring adverts are compelling and accurate and positioned for maximum effectiveness Upon application, screen and qualify candidates to determine suitability and obtain required info

A

Sourcer

AgileOne Mexico

Jan 2024 - Mar 2024 (3 months)

Collaborate closely with recruiters and hiring managers to understand specific job requirements and tailor sourcing efforts accordingly. Utilize a variety of sourcing tools, platforms, and techniques to identify and attract top talent, ensuring a diverse and qualified candidate pool. Screen and assess candidate qualifications, presenting only the most qualified individuals to hiring teams.

Talent Acquisition Associate

Innova Solutions

Jan 2022 - Aug 2023 (1 year 8 months)

Identify, recruit, screen, and present good candidates for technology positions such as developers, engineers, and analysts staff members alongside collaborating with hiring managers to set realistic technical requirements. Familiarity with Applicant Tracking Systems and resume databases Assist with the development and revision of specifications and job descriptions for selected positions along with providing advice to hiring managers regarding salary negotiations with final candidates.

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Senior Executive Recruiter

Delta Express

Oct 2021 - Jan 2022 (4 months)

Generally responsible for the full life cycle of the recruiting process. This entails sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience. Collaborate with department managers to compile a consistent list of requirements Keep up-to-date on current employment legislation and regulations and enforcing them within the company.

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HR Operations and Delivery Associate III

Oct 2019 - Sep 2021 (2 years)

Responsible for the development and administration of personnel, employment and recruiting programs for IT projects. Develop employment branding and communicating the brand to potential candidates Implement talent pipelines for future hiring needs in critical or specific roles (Software Developers, Business Analysts, QA, Salesforce Developers etc.) Ensure that the current employees are satisfied in their positions, and promoting the company's brand through recruitment initiatives and events.

Quality Assurance Specialist

Teleperfomance

May 2017 - Oct 2019 (2 years 6 months)

Evaluate a designated team based on key performance indicators (KPIs) Implement action plans so that agents can provide results and adequately follow the processes established by the company Assess agent behavior, counsel, and coach them to reduce negative customer experience, wastage of time and resources, and agent attrition (side by side) Provide product/service information, answer questions, and resolve any emerging problems that the customer might face with accuracy and efficiency Manage large amounts of incoming calls, chats, and emails Assist supervisor with shadowing new CSRs with potential doubts regarding the interaction with the client Manage escalation calls from CSRs requesting a higher authority when needed

Marcelo Neri Sanchez

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