Marcelle Antunes Lima da Silva

Marcelle Antunes Lima da Silva

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Sales Executive | Sales Representative | Customer service | Consultative sales | AI trainer
Rio de Janeiro, Brazil

Contact Marcelle regarding: 
Flexible work
Starting at USD6/hour

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Résumé


Jobs verified_user 0% verified
  • Worldpackers
    Work exchange
    Worldpackers
    Sep 2024 - Apr 2025 (8 months)
    - Participated in a work exchange program across various hotels and hostels in Europe, gaining hands-on experience in hospitality management. - Developed language skills by improving English fluency and learning Spanish. - Applied knowledge of CRM, marketing, and sales to support local business operations and enhance customer experience. - Gained valuable insights into managing hospitality businesses and cross-cultural teamwork in diverse environments.
  • Welocalize
    AI Response Evaluator public Remote experience
    Welocalize
    Jun 2024 - Nov 2024 (6 months)
    - Evaluated and classified AI-generated responses for accuracy and relevance. - Identified errors and provided feedback to improve AI performance. - Ensured quality and consistency in natural language processing outputs. - Collaborated remotely with a global team to support AI training projects.
  • OneForma
    AI trainer public Remote experience
    OneForma
    Jun 2024 - Nov 2024 (6 months)
    - Participated in a Search Engine Evaluation project focused on assessing the quality and relevance of search queries. - Analyzed search results to ensure accuracy and improve user experience. - Provided detailed feedback to enhance search engine algorithms. - Worked remotely as part of a global team to support continuous improvement in AI and search technologies.
  • AbbVie
    Key Account Representative
    AbbVie
    Jan 2023 - Jul 2024 (1 year 7 months)
    - Managed a portfolio of B2B healthcare clients in the aesthetic medicine segment. - Led both inbound and outbound sales initiatives. - Delivered onboarding and training for new clients, especially on facial harmonization product lines. - Provided strategic consultative support and created action plans to boost product adoption and client performance. - Used Salesforce CRM daily to manage pipeline and track performance metrics.
  • D
    Specialist Salesperson
    Dentsply Sirona Brasil
    May 2021 - Feb 2022 (10 months)
    - Managed a portfolio of customers providing both active and inbound sales support. - Delivered consultancy for the premium dental implant product line. - Prospected and acquired new customers to expand the client base. - Provided after-sales support and conducted follow-up training for new clients. - Monitored client performance through sales analysis and developed strategic plans to increase revenue. - Regularly analyzed KPIs to track sales progress and customer satisfaction. - Utilized Salesforce CRM daily for pipeline management and reporting.
  • Straumann Group
    Business consultant
    Straumann Group
    Nov 2019 - Apr 2021 (1 year 6 months)
    - Managed a portfolio of clients providing both active and inbound sales support for premium dental implant products. - Conducted prospecting activities to acquire new customers and expand the client base. - Delivered after-sales service including customer training and ongoing support. - Monitored client performance through sales analysis and developed strategic plans to increase revenue. - Analyzed KPIs regularly to track sales progress and customer satisfaction. - Utilized Salesforce CRM daily for pipeline management and performance tracking.
  • A
    Medical sales representative
    Aché Laboratórios Farmacêuticos
    Jan 2017 - Nov 2019 (2 years 11 months)
    As a Medical Sales Representative, I was responsible for conducting medical visits in the dermatology sector, focusing on the launch of new products and managing a diverse customer portfolio. My role involved clarifying product-related inquiries and organizing events at points of sale, as well as participating in and coordinating dinners and industry events. I actively participated in congresses to stay updated on industry trends and innovations. Additionally, I monitored sales goals and utilized control tools for performance analysis, while planning and executing action plans to enhance results. I also leveraged messaging apps to maintain effective communication with customers, providing them with timely updates and news, which further str
  • Hypermarcas SA
    Medical Sales Representative
    Hypermarcas SA
    Aug 2012 - Aug 2016 (4 years 1 month)
    - Conducted medical visits to promote new product launches and managed an active customer portfolio. - Provided detailed product information and resolved customer inquiries. - Organized and participated in events, dinners, and congresses to increase brand awareness and strengthen client relationships. - Monitored sales goals and used analytical tools to track performance. - Developed and implemented action plans to boost sales results and meet targets.
Education verified_user 0% verified
  • Escola Conquer
    Postgraduate Degree public Remote experience
    Escola Conquer
    Sep 2022 - May 2024 (1 year 9 months)
    Business Inteligence & Analytics
  • FGV  Fundação Getulio Vargas
    Master of Business Administration - MBA
    FGV Fundação Getulio Vargas
    May 2018 - Aug 2020 (2 years 4 months)
    People management
  • U
    Bachelor's degree
    Unibrasil Centro Universitario
    Jul 2006 - Jul 2010 (4 years 1 month)
    Business administration
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • S
      Business Consultant
      Straumann
      Feb 2020
      - Ranked 7th top sales consultant for intraoral scanner sales during a focused 3-month campaign. - Consistently exceeded sales targets by delivering tailored solutions and strong customer engagement.
    • A
      Promotional Representative
      Aché Laboratórios
      Feb 2019
      - Ranked 3rd top sales representative in the Dermatology division nationwide during the first half of 2017. - Demonstrated strong sales performance and effective client relationship management across Brazil.
    • Hypermarcas SA
      Promotional Representative
      Hypermarcas SA
      Nov 2014
      - Recognized as the first promotional representative in the Southern region to successfully launch Addera D3 tablets. - Achieved top sales performance during the first three months after product launch, exceeding targets and setting a regional benchmark.
    • Hypermarcas SA
      Promotional Representative
      Hypermarcas SA
      Dec 2012
      - Recognized as the first promotional representative in Brazil to lead the successful launch of C-Kaderm. - Achieved outstanding sales results during the first three months post-launch, setting a national benchmark.