Marbel Reinel
About
Detail
Talent Acquisition Specialist
Barranquilla, Atlantico, Colombia
Résumé
Jobs
verified_user
0% verified
Talent Acquisition SpecialistThere is TalentFeb 2026 - Current (4 months)Responsible for managing the full cycle recruitment process in a fully remote environment. Conduct initial outreach calls with applicants, proactively source qualified candidates through job platforms and resume databases, and perform second-round video interviews to assess skills, experience, and cultural fit. Coordinate shortlisted candidates with HR Management for internal evaluation and facilitate final interviews with U.S. based clients. Maintain accurate, real time documentation within the recruitment CRM system, ensuring candidate records, interview feedback, and hiring stages are consistently updated and compliant. Collaborate cross-functionally to ensure an efficient hiring process, strong candidate experience, and timely placement- Talent Acquisition SpecialistElite Language ServicesDec 2023 - Feb 2026 (2 years 3 months)Managed the centralized recruitment inbox, reviewing and screening incoming resumes before organizing and entering candidate information into a dynamic database designed and built from scratch by me. Assigned qualified candidates to recruiters (including myself) and initiated communication with selected applicants to inform them about the next steps in the hiring process. Handled full-cycle recruitment for self-assigned candidates, including outreach, interview scheduling, and conducting video interviews. Selected ones were entered and tracked in the company's CRM, ensuring accuracy and real time updates throughout each hiring stage. Coordinated English proficiency and medical interpretation assessments, guided candidates through onboarding
- LLogistics CoordinatorLean Staffing SolutionsJul 2021 - Jun 2022 (1 year)In this role, I was a Logistics Coordinator in charge of drivers monitoring, track and trace systems with more than 2000 loads in the whole USA territory, doing follow ups, keeping corporate emails updated and providing assistance to drivers with fee payments and contingencies reports. I used to supervise several systems and intake of calls, texts and emails and the same time. A very stimulating position and a very interesting industry, I must say.
- Security Systems Technical Support AgentTeleperformanceApr 2020 - Jan 2021 (10 months)I provided technical support, troubleshooting, monitoring, updating and guidance to the customers of Vivint Smart Home (a private security systems company). These were very sensitive and up to date technology devices with direct connection to diverse local authorities and local rescue services so It was indeed a very fascinating and full of learning experience.
- RBusiness CoordinatorR&T Soluciones EmpresarialesOct 2014 - Dec 2019 (5 years 3 months)In this role, I created a data base from scratch using the yellow pages, created a service portfolio with the services we offered: Visual Health Events to businesses employees. In this portfolio, It was explained the service we offered, the benefits that It provided to companies productivity, a very comfortable payment method that helped employees access to a free consultation with an optometrist, a diagnosis of the employee's diopter, endless glasses models to pick up from, if the patient needed them. Due to technology devices misuse habit, poor care, sun and/or other factors, 9 from 10 people need glasses. Then, I sent this portfolio via email to the companies in the database I created, I set up meetings, offered the service with much mor
- Technical Support AgentSutherlandDec 2013 - Sep 2014 (10 months)AT&T Customer Service Agent providing customer service, billing and technical support. The client was very much demanding with the customer satisfaction, reason why I learned in a colosal way on this position. The customer service and support protocols were flawless and It deepened into my core an impeccable customer service touch on any professional interaction I may have. It was a very formative and fundamental experience.
- Executive Resolution Agent (ERD)Quantica BPOOct 2011 - Apr 2013 (1 year 7 months)I started as an Intake Receptionist Agent, receiving all the incoming calls for TrackFone, Net10 and SafeLink Customer Service number in English and Spanish. I provided technical support, customer service, devices use guidance, billing inquiries, activations, transfer to specific departments if applicable, etc. Then I was promoted to a more skilled technical support department, after that I was promoted to an outboud department on campaings where we provided different types of notification services, several months later I was promoted to the Supervisor Department back on the TracFone, Net10 and Safelink campaigns where I was in charge of more skilled technical support processes, handling supervisor calls regarding customers asking to speak