Manvi Singh

Versatile and customer-focused professional with over 5 years of experience in customer service, backend operations and over 2 years in recruitment. Skilled in end-to-end US recruitment, onboarding, and candidate engagement, with proficiency in ATS, VMS, and job portals like LinkedIn, Monster and Indeed. Adept at handling voice and non-voice processes, escalation management, client communication, and CRM tools. Experienced in managing live calls, email/chat support, billing, and international client handling. Known for strong multitasking, team collaboration, and the ability to ensure smooth operations while delivering a positive candidate and customer experience.