Manuel Ignacio Cota Casas

Manuel Ignacio Cota Casas  new_releases

About

Detail

Software Engineer
Mexico
Contact Manuel regarding: 
work
Full-time jobs
Starting at USD3.5k/month
Flexible work
Starting at USD35/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Oracle
    Member of Technical Staff at Oracle
    Oracle
    Sep 2024 - Current (2 years 2 months)
    - Engineered the question-answering layer of Knowledge Agent within Oracle Private Agent Factory, designing
    prompt engineering patterns, retrieval routing logic, and answer templates across 5 question-type classifica-
    tions using Python and Oracle AI Vector Search with multi-LLM support (Oracle-hosted and BYOM).
    - Reduced negative user feedback by 30% and extended bug diagnostic capabilities for Oracle Database Knowl-
    edge Assistant — a RAG/LLM platform serving 500 DAU across 150 teams in the Oracle Database orga-
    nization — by diagnosing retrieval failure patterns and building error-to-fix resolution pipelines over Oracle
    AI Vector Search.
    - Scaled Oracle Knowledge Assistant to Oracle Cloud Infrastructure
  • Grupo Bimbo
    Business Technology Supervisor
    Grupo Bimbo
    Jul 2023 - Sep 2024 (1 year 3 months)
    - Created and maintained a bot with Copilot Studio and Power Platforms to decrease internal insurance team
    help requests by 50%.
    - Managed end-to-end execution of global projects for Oracle Cloud Infrastructure, developing plans, coordi-
    nating international and cross-functional teams to deliver projects within timeline and budget constraints.
    - Negotiated with world-class vendors and service providers to create proposals aligned with business and
    operational requirements, analyzing and collaborating with stakeholders to ensure high-quality standards in
    a timely and cost-efficient manner.
  • W
    Software Egineering Intern public Remote experience
    Wirewatt
    Oct 2021 - Jun 2022 (9 months)
    - Maintained no-code platforms for internal products preventing delays in production.
    - API development with PHP and Laravel to create new customer-facing platforms.
  • Facebook
    Technical Mentorship Programme Mentee
    Facebook
    May 2021 - Oct 2021 (6 months)
    -
  • L
    Assistant Manager
    La Hebilla
    Aug 2015 - Aug 2019 (4 years 1 month)
Education verified_user 0% verified
  • Tecnologico de Monterrey
    B.Sc. in Computer Science
    Tecnologico de Monterrey
    Aug 2019 - Jun 2023 (3 years 11 months)