Senior Patient Engagement Manager
Feb 2023 - Mar 2024 (1 year 2 months)
• Led a team of 6-8 patient engagement specialists, overseeing task allocation and performance, resulting in an increase in team productivity and patient engagement. • Oversaw the coordination and patient engagement assistance for 10 concurrent studies, ensuring adherence to timelines and study protocols, which contributed to overall patient enrollment rate. • Designed and implemented screening questionnaires based on study protocols and informed consent forms (ICFs), facilitating IRB approval for all 10 studies within stringent timelines. • Actively monitored and updated the progress of 100+ patients in the recruitment process weekly, enhancing patient journey tracking accuracy. • Collaborated in the design and implementation of refer