MANUEL ANTONIO SURIANO

Talent Acquisition Executive

Koin Limited

Mar 2026 - Current (3 months)

• Manage end-to-end recruitment for multiple departments including Live Commerce, Customer Experience, Marketing, Operations, Finance, Analytics, and Data. • Build and maintain hiring workflows in Workable ATS, including job postings, candidate stages, automated video interview steps, assessment steps, and hiring manager interview coordination. • Partner with hiring managers and company leaders to clarify role requirements, build job descriptions, define screening criteria, and structure hiring plans. • Source and engage candidates through LinkedIn Recruiter, LinkedIn Talent Sourcing, Workable, job boards, and external platforms for LATAM and international remote roles. • Screen candidates for English level, remote setup, schedule alignment

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Junior Recruiter

RELY WORKFORCE GROUP

Oct 2025 - Mar 2026 (6 months)

• Managed the full recruitment cycle from job posting to onboarding, ensuring timely and quality hires for multiple client accounts. • Sourced candidates through job boards, referrals, databases, and direct outreach to build active pipelines for open roles. • Screened applicants by phone and in person, evaluating qualifications, availability, job fit, attendance expectations, and client requirements. • Coordinated interviews, schedules, and client communication to support fast hiring decisions for warehouse, manufacturing, administrative, and operational roles. • Prepared offer letters, onboarding details, first-day instructions, background checks, drug screenings, and employment verification steps according to internal process.

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Head of Talent Acquisition

Neat N Tidy

Apr 2025 - Oct 2025 (7 months)

• Managed recruitment for residential cleaning staff across multiple U.S. cities including Denver, Phoenix, and Chicago. • Created recruitment strategies using Indeed, Nextdoor, Facebook, social media, and local outreach to expand candidate pipelines and reduce hiring timelines. • Designed job postings, screened applicants, interviewed candidates, and maintained applicant pipelines in ATS/CRM systems. • Led onboarding and training communication for new hires, making sure candidates understood company expectations, schedules, quality standards, and service requirements. • Tracked recruitment metrics including time-to-hire, pipeline health, interview-to-hire ratio, and candidate follow-up status.

Recruitment Analyst

Atento

May 2023 - Mar 2025 (1 year 11 months)

• Served as a point of contact for recruitment operations, supporting communication between management, clients, recruiters, and candidates. • Supported high-volume recruitment for multinational clients and campaigns including TikTok, AT&T, Pfizer, BBVA, T-Mobile, and Movistar. • Led pre-selection of 500+ candidates across 100+ campaigns, improving qualified applicant flow and helping meet hiring KPIs. • Managed testing, language assessments, interview coordination, candidate follow-ups, and onboarding steps for multiple hiring processes. • Supported recruitment across three regions and helped streamline process flow, reporting, and candidate tracking. • Delivered training and support to team members to improve recruitment execution, candid

Recruitment Specialist / Business Development

GoFasti

Nov 2022 - Apr 2023 (6 months)

• Sourced technical, marketing, and remote talent from Latin America for U.S.-based companies. • Used CRM and ATS platforms to track candidates, outreach activity, pipeline movement, and recruitment performance. • Conducted candidate screening, interviews, and follow-ups while supporting client communication and hiring coordination. • Executed high-volume outbound activity including cold calls, prospecting, lead generation, and warm lead follow-up to support business development. • Applied KPI tracking and performance metrics to improve outreach, qualified candidate flow, and time-to-fill.

Recruiter Desk

SkyCom BPO

Aug 2022 - Nov 2022 (4 months)

• Screened and processed 60+ applicants per campaign while supporting more than three campaigns per month. • Managed skills tests, language assessments, interview scheduling, onboarding communication, and candidate follow-up. • Maintained applicant tracking records and supported the implementation of ATS improvements to speed up application review. • Helped maintain a positive candidate experience and consistent recruitment communication across the hiring process.

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Recruiter / Financial Broker / Point of Contact

Uplyft Capital

Apr 2020 - Mar 2022 (2 years)

• Helped build the El Salvador team from the ground up by supporting sourcing, screening, interviewing, onboarding, and training for new financial brokers. • Acted as point of contact for the El Salvador team, coordinating communication between management, clients, and internal departments. • Worked as a financial broker by converting leads into funding opportunities for small businesses, guiding clients through loan applications and funding options. • Supported sales, lead qualification, follow-up activity, compliance steps, and client relationship management to improve customer satisfaction and retention.

Recruitment Intern / Customer Service and Sales Development

Telus International

Jan 2018 - Mar 2020 (2 years 3 months)

• Supported sourcing, resume screening, candidate communication, and interview coordination as part of the recruitment internship program. • Maintained candidate records in ATS systems and helped improve candidate flow and time-to-hire. • Worked as a Sales Agent for Saks Fifth Avenue, assisting customers with online orders, cross-selling products, billing questions, delivery issues, and service resolution. • Met sales and customer satisfaction KPIs while strengthening customer loyalty and communication skills.

Customer Service Associate / QA Analyst / Account Manager Assistant

Fusion BPO Services

Feb 2016 - Jul 2017 (1 year 6 months)

• Delivered frontline customer support for international clients, resolving high-volume inquiries with professionalism and empathy. • Monitored and evaluated calls as part of the Quality Assurance team, helping agents improve performance and meet KPI standards. • Supported client relations and team operations as Account Manager Assistant, helping coordinate deliverables and workflow improvements. • Assisted with reporting, KPI tracking, and process improvements that increased service delivery efficiency.

MANUEL ANTONIO SURIANO

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