CX Strategist | Marketing & Customer Engagement Professional with 20+ years of experience across healthcare, tourism, hospitality, & aviation. Skilled in Customer Journey design,CRM, and multi-channelcommunication, with a proven record in client management,eCRM campaigns, and cross-functional coordination in Greece & the UK. Strategicyet hands-on, Ifocus on building meaningfulcustomer relationships and creatingvalue atevery brand touchpoint.