Manfred Villegas
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Manfred Villegas

Manfred Villegas  new_releases

About

Detail

Master in Project Management
Tres Rios, Cartago Province, Costa Rica

Contact Manfred regarding: 

work
Full-time jobs
Starting at USD5K/month
Flexible work
Starting at USD35/hour

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Résumé

Jobs verified_user 0% verified
  • Fiserv
    Project Manager
    Fiserv
    Sep 2021 - Current (3 years 9 months)
    - Manage multiple enterprise product Implementation projects on client environments at the same time from End to end, from project definition (requirements gathering) until closure (Transition to support) following PMI/Agile best practices. Manage multiple enterprise product Implementation projects on client environments at the same time from End to end, from project definition (requirements gathering) until closure (Transition to support) following PMI/Agile best practices. ·Manage enterprise product integration projects on client environments from End to end, from project definition (requirements gathering) until closure following PMI/Agile best practices. ·Lead cross functional project teams across different departments on different t
  • PerkinElmer Inc
    Project Manager
    PerkinElmer Inc
    Jun 2019 - Sep 2021 (2 years 4 months)
    - Project management leading enterprise small to medium size projects and programs managing the entire project life cycle that span one or multiple lines of business. (Enterprise IT, PerkinElmer Software Services, Software implementations, Signals solu Project management leading enterprise small to medium size projects and programs managing the entire project life cycle that span one or multiple lines of business. (Enterprise IT, PerkinElmer Software Services, Software implementations, Signals solutions, E-notebook, CBOE, Signals Notebook, TIBCO Spotfire, Clinical solutions, lead discovery, training etc). ·Manage a portfolio of $3.500.000 between programs and projects. ·Lead multicultural cross-functional project teams (Americas, EMEA an
  • PerkinElmer Inc
    Service Engineer
    PerkinElmer Inc
    Nov 2013 - Jun 2019 (5 years 8 months)
    - · Main point of contact to address technical issues, product enhancements, product developments, product implementations, requirement gathering, new products and new services Main point of contact to address technical issues, product enhancements, product developments, product implementations, requirement gathering, new products and new services ·Tech lead for several programs and projects ·Provide professional services and Sys Admin for E-Notebook, CBOE, ChemDraw and Enterprise Solutions. (SME) ·Lead the technical support, product optimizations, QA, product maintenance, system configurations and implementations on costumer´s environments. (Dev, Test & PROD) ·Perform enterprise software deployments, system configurations, system migr
  • NETAPP
    Tech Support Manager Backup - Lead 11 Engineers
    NETAPP
    Aug 2012 - Oct 2013 (1 year 3 months)
    - Supervision aimed to customer satisfaction. · Develop improvement plans to support engineers. · Coordinate interdepartmental troubleshooting to solve conflicts and issues on customers environments. Supervision aimed to customer satisfaction. ·Develop improvement plans to support engineers. ·Coordinate interdepartmental troubleshooting to solve conflicts and issues on customers environments. ·Manage escalations from customers both technical and customer service. ·Participate in the process of recruitment and selection of personnel. ·Provide coaching and feedback to the engineers to improve their service. June 5, 2006 to
  • NETAPP
    Technical Support Level 2
    NETAPP
    Aug 2012 - Oct 2013 (1 year 3 months)
    - Responsible for the Enterprise technical support in the areas of hardware, SAN, SnapManager for SQL, Oracle, MS SharePoint, Exchange servers, Storage and network administration, Active Directory, virtualization and Storage. Responsible for the Enterprise technical support in the areas of hardware, SAN, SnapManager for SQL, Oracle, MS SharePoint, Exchange servers, Storage and network administration, Active Directory, virtualization and Storage.
  • D
    IT engineer level 2
    Dell - Alienware
    Jun 2006 - Aug 2012 (6 years 3 months)
    - Responsible for maintenance, optimization and support infrastructure, software, computer equipment, networks, servers and Dell site network wiring in Costa Rica. · Responsible for managing and maintaining the active directory. · Support for Citrix cu Responsible for maintenance, optimization and support infrastructure, software, computer equipment, networks, servers and Dell site network wiring in Costa Rica. ·Responsible for managing and maintaining the active directory. ·Support for Citrix customers. ·Responsible for the management, maintenance and optimization of Windows servers 2000,2003, and 2008. ·Responsible for creating images for different customers and departments of Dell Costa Rica. ·Responsible for the administration and
Education verified_user 0% verified
  • Universidad de las Ciencias Informáticas (UCI)
    Master of Project Management
    Universidad de las Ciencias Informáticas (UCI)
    Jan 2022 - Aug 2022 (8 months)
  • Universidad Latina
    Bachelor in Financial Business Management
    Universidad Latina
    Jan 2022 - Aug 2022 (8 months)
Awards verified_user 0% verified
  • S
    Scrum