Maria Agustina Negri
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Maria Agustina Negri

Maria Agustina Negri  new_releases

About

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CX & UX Research Lead
Buenos Aires, Argentina

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Résumé

Jobs verified_user 0% verified
  • Concentrix
    CX & UX Assoc. Principal public Remote experience
    Concentrix
    Oct 2022 - Current (2 years 8 months)
    Delivering omnichannel experiences (CX & UX) within products and services across technology, looking at both digital touchpoints and beyond.
  • S
    Sr. UX Research public Remote experience
    Santander Technology Argentina
    Nov 2021 - Oct 2022 (1 year)
    • Work closely with cross-functional teams IT, Business & UX. • Moderated & unmoderated user testing & 1:1 interviews. • Behavioral analytics & dashboard creation. • Lead and facilitate UX Research techniques to understand and develop user-centric solutions. • Tools: Jira, Trello, Google Analytics, Google Tag Manager, Google Data Studio, Hotjar, Maze, UsabilityHub, Whimsical, Mural.
  • Grupo San Cristobal
    Sr. UX Researcher public Remote experience
    Grupo San Cristobal
    Apr 2021 - Nov 2021 (8 months)
    • Research Ops: standardizing research methods and supporting documentation (scripts, templates) to save time and enable consistent application across teams • Work closely with cross-functional teams & provide support and guidance • Heuristic evaluation to determine product usability • Structuring, cleaning & organizing Google Tag Manager • Tools: Jira, Trello, Google Analytics, Google Tag Manager, Google Data Studio, Hotjar
  • Coder House
    Data Analytics Tutor
    Coder House
    Jan 2021 - Apr 2021 (4 months)
  • Ellesse
    UX Researcher
    Ellesse
    Feb 2020 - Current (5 years 4 months)
    • Implementing Design Thinking and Service Design methodologies. • Lead and facilitate user research techniques, to understand user behaviours. Usability test / Guerrilla / Journey maps / Blueprints / Card sorting / Tree test / 1:1 interview / Benchmarking / Heuristic analysis / Surveys / Personas • Wireflows and wireframes creation. • Web accessibility analysis. • Project leader, plan and analyze business objectives to develop user-centered solutions. • Lead cross-functional team, UX/UI, Marketing and Customer Service. • Dashboard creation and daily KPI's follow up • Search and analyze continuous improvement opportunities. • Daily Sprints follow up. • Stakeholder alignment and daily communication.
  • Toyota
    Data Analyst
    Toyota
    Mar 2014 - Feb 2020 (6 years)
    • Analyze key operational metrics to ensure a great operational performance. • Create, implement and standardize tools and analytical processes to improve operational KPIs within Supply Operations. • Data analysis and dashboards creation for different stakeholders. • OKRs creation and daily KPIs follow up for decision making. • Identify actionable insights within data analysis. • Focused on Lean methodology and continuous improvement (Kaizen) for quality assurance and data visualization. • Lead special parts projects, monitoring the complete cycle. • Follow up on action plans regarding specific KPI’s.
Education verified_user 0% verified
  • Coder House
    Full Stack Developer
    Coder House
    Jan 2021 - Current (4 years 5 months)
  • Digital House
    Data Analytics
    Digital House
    Sep 2020 - Current (4 years 9 months)
  • Platzi
    Product Design
    Platzi
    Jul 2020 - Current (4 years 11 months)
  • Platzi
    Design Thinking
    Platzi
    Jul 2020
  • U
    Postgraduate degree in Accesibility and Usability (UX/UI)
    UTN Buenos Aires
    Apr 2020 - Dec 2020 (9 months)
  • ITBA
    Postgraduate Degree in Strategic and Technological Manageme
    ITBA
    Mar 2015 - Dec 2015 (10 months)
  • Universidad de Palermo
    Bachelor's degree in Hotel Management
    Universidad de Palermo
    Mar 2005 - Dec 2009 (4 years 10 months)