M Amir Syarifuddin

M Amir Syarifuddin

About

Detail

Team Manager, Product Localization at Agoda (Booking Holdings)
Jakarta, Indonesia
Contact M regarding: 
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Full-time jobs
Starting at USD2k/month

Timeline

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Résumé

Jobs verified_user 0% verified
  • Agoda
    Team Manager, Languages Operations
    Agoda
    Jan 2026 - Current (10 months)
    • Lead a team of 14 Language Experts and external vendors delivering multilingual localization for Agoda's website, mobile app, CRM, SEO, customer support, and commercial initiatives.
    • Own the end-to-end localization lifecycle by partnering with Product, Engineering, Marketing, UX, Customer Experience, and Regional Operations teams to support global product launches.
    • Establish Translation Memory, terminology databases, style guides, linguistic assets, and LQA standards to improve translation consistency and brand quality.
    • Develop KPIs covering quality, turnaround time, productivity, automation adoption, vendor performance, and operational efficiency.
    • Drive workflow optimization by evaluating AI, Machine Translatio
  • Professional and Scientific Associates PSA
    Language Services Coordinator - Consultant
    Professional and Scientific Associates PSA
    Nov 2024 - Feb 2025 (4 months)
    • Collaborated closely with internal teams to support event management, ensuring seamless integration of language services into organizational events and activities
    • Coordinated end-to-end translation, editing, proofreading, and interpreting projects for clients, ensuring timely delivery and adherence to quality standards by assigning tasks to active and qualified linguists
    • Conducted Quality Assurance Evaluations (QAE) on translated files, managed vendor invoicing, and maintained accurate project documentation throughout the project lifecycle
  • Global Lingo
    Localization Project Manager, APAC Regional Operation
    Global Lingo
    Jun 2024 - Nov 2025 (1 year 6 months)
    • Managed localization projects from initiation to closure, ensuring timely delivery and adherence to budget.
    • Communicated effectively with cross-functional teams, including clients, engineers, marketers, and other stakeholders to ensure alignment with the overall localization strategy.
    • Developed and implemented processes to increase efficiency, manage cost, and optimize time-to-market for localized versions.
  • ef inc
    Project Manager, Localization, Data Services and AI
    ef inc
    Nov 2023 - Aug 2024 (10 months)
    - Led localization production management and operations process across 3 different time zones
    - Managed and oversaw translation and trans-adaptation for products, marketing materials, and support content.
  • ef inc
    Production Manager, Localization and Globalization Operations
    ef inc
    Jun 2022 - Nov 2023 (1 year 6 months)
    - Ensured that the projects are aligned with the company's goals, tracked progress and addressed risks promptly
    - Created and managed project schedules for CT and on-demand projects
  • Pactera EDGE
    Project Manager, Localization and Product Compliance (APAC & EMEA)
    Pactera EDGE
    Jul 2021 - Jan 2023 (1 year 7 months)
    • Managing a daily workload for APAC and EMEA language experts and managing the localization process from initiation to deliveries of the jobs
    • Assessing projects risks through prioritization, bug management, and any other means
    • Work with internal teams to establish efficient workflows and continuously improve processes related to the planning and delivery of translations and multilingual content
    • Vendor relation management: manage a team of external contractors and relationship with a localization vendor
    • Establish solutions for gathering data on translation quality, analysing them, and making recommendations based on those results
  • Pactera EDGE
    Senior Data Intelligence Analyst and Language Expert
    Pactera EDGE
    Jun 2020 - Jun 2021 (1 year 1 month)
    • Analysing customer feedbacks and interpreting the data into information which could optimize the business efficiency and quality
    • Reviewing all data and information which is translated by Machine Learning and utilizing the data to define new process improvement opportunities for our AI Machine Translations
  • THE RED FLAG GROUP
    Due Diligence and Risk Research Analyst
    THE RED FLAG GROUP
    Apr 2019 - Jun 2020 (1 year 3 months)
    • Writing Enhanced Due Diligence reports to assist an organization in minimizing their business risk by reviewing its product or service communications, personnel policies, notices and disclosures for compliance.
    • Maintain detailed records of compliance activities, computer databases and written documentation updated to reflect current processes and new changes.
    • Ensures systematic investigational practices by engaging offered resources such as internet searches, public websites, Thomson Reuters, government resources, etc.
  • DATAMUNDI
    Language Data Engineer
    DATAMUNDI
    May 2017 - Mar 2019 (1 year 11 months)
    • Developing and implementing data analysis and data collection systems for the Indonesian-speaking market
    • Performing and reviewing final analysis of the Indonesian-speaking market data to provide the meaning of the data
    • Conduct research pertaining to the Indonesian-speaking market data and identify ways to improve data reliability, efficiency and quality
  • UNHCR The UN Refugee Agency Malaysia
    Interpreter and Translator
    UNHCR The UN Refugee Agency Malaysia
    Dec 2015 - Apr 2017 (1 year 5 months)
    • Converting verbal communication from EN to ID using Consecutive and Simultaneous Interpretation in training for Indonesian refugees
    • Converting written materials from EN to ID and providing a thorough explanation to the Indonesian refugees
    • Use specialist dictionaries, thesauruses, and reference books to find the closest equivalents for terminology and words used
    • Proofread and edit final translated versions and follow various translation-quality standards to ensure legal and ethical obligations
Education verified_user 0% verified
  • R
    High School (US High School Diploma
    Ralph C Mahar Regional High School MA USA
    - YES USA - PAX Scholarship Awardee
    - Top 5 of the Best High School in the States (US News)
    - 1st Winner of Mega Math Challange in Massachusetts, USA
    - High Honor Student
    - Top 5 Courses: AP Calculus, English Debate, Conservation Ecology, US Politics and Laws, and Computer Added Drafting
    - Clubs/ Organizations: Key Club International, International Club, Seeds of Solidarity, Food Pantry and Meal on Wheels Community
  • University of Malaya
    Master of Applied Statistics, Data Analytics
    University of Malaya
    - A full-time master student in Applied Statistics focusing on the big data dan data analytics.
    - Research Trust Area: Data Intelligence and Data Analytics
    - 5 Top Courses: Statistical Data Analysis, Quantitative Research Merhods, Operational Research Methodology, Applied Econometrics and Language Programming in R
  • International Islamic University Malaysia IIUM
    Bachelor of Economics (Honours, Financial Economics
    International Islamic University Malaysia IIUM
    - Al Muntada Al Islami Full Scholarship Awardee
    - First Class Honor and Dean List Student
    - Top 3 Al Muntada Best Student Award
    - Top 3 Mathematical Economics Research Paper (Topic: Trigonometry, Al Battani, and Maclaurin)
    - 3rd Winner on Malaysian Economics Best Student Competition
    - IIUM Representative on Malaysian Economics Student Associations Forum
    - Top 5 courses: International Finance, Corporate Finance, Investment Analysis, Mathematical Economics, and Financial Statement Analysis
    - Clubs/ Organization: PPI- Dunia (The World Overseas Indonesian Student Association Alliance - OISAA), Sahabat Beasiswa, Badminton Athlete, and Volleyball Club Members
Projects (professional or personal) verified_user 0% verified
  • S
    Sahabat Beasiswa Goes Abroad
    Jan 2016 - Jan 2017 (1 year 1 month)
    SB Goes Abroad is one month mentoring program for qualified Indonesian students (mentees) who are currently studying in Indonesia paired with striking Indonesian Mentor who are either staying or studying in other countries. This program has just been launched in January 2016 as the first batch under Program Division. For this season, we started by educing 5 classes which represent 5 different countries; those are United States of America, United Kingdom, German, Japan, and Australia. These 5 countries have been selected by the committees through the tiring and long process of a survey of what country should we consider for the first launch of SB Goes Abroad.
  • E
    E-Guidebook PPI-IIUM
    Nov 2015 - Aug 2016 (10 months)
    This book will obviously open the new student's perspective towards International Islamic University Malaysia, especially for new Indonesian students. This will will guide them throughout the admission, registration, until acceptance. This book will also provide the new students on how's living on and off campus as well as the estimation of living expenses. This book will covers any necessity information needed by new students in International Islamic University Malaysia.
Awards verified_user 0% verified
  • A
    Al Muntada Scholarship Awardees
    Al Muntada Trust
  • PT SMART Tbk
    Smart-Diploma Scholarship Awardees
    PT SMART Tbk
  • S
    1st Winner "Duta Gemilang Competition" of Bogor Agricultural University
    Student Executive Board of Bogor Agricultural University
  • U
    Kennedy-Lugar Student Exchange and Study Fellowship
    United States Department of States
  • R
    1st Winner Mega Math Challenge
    Ralph C Mahar Regional District High School Orange MA USA
  • I
    2nd Winner Astronomy National Olimpiad
    Indonesian Education Ministry
  • I
    3rd Winner Knowledge Bowl Competition
    Indonesian Red Cross
  • M
    3rd Winner of Teen Research National Competition
    MAGISTRA UTAMA
  • Y
    1st Winner Knowledge Bowl Competition
    YAMAHA Justie Best Student