Outreach Manager
Experiment Marketing for Mobile App Development Agencies
May 2019 - Jun 2020 (1 year 2 months)
+ Gather and add info to appropriate sheets, folders, and docs so everything is tracked
+ Respond to emails and resolve client requests or issues
+ Lead recurring calls with both members every week (or every other week) to ensure everyone's updated and on the same page
+ Do weekly quality checks, review results and troubleshoot any issues with the team on weekly 1-1s (report people that do not follow process and hire new staff if required)
+ Ensure tracking sheets are always up to date so you can pull together and send client updates
+ Manage and support team members to ensure they’re appropriately executing on strategies (if not, you’re responsible for finding and hiring other people/vendors)