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Mamayabay, Ian Paul Rafael S.

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Davao City, Davao Region, Philippines
Contact Mamayabay, regarding: 
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Full-time jobs

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Résumé

Jobs verified_user 0% verified
  • A
    Amazon Virtual Assistant
    Amazon Admin OAVA | Indy Cin Distribution
    Nov 2025 - Mar 2026 (5 months)
    • Conducted online arbitrage sourcing to identify profitable products for resale
    • Managed end-to-end order processing, including labeling and shipment confirmation
    • Monitored shipments through tracking and tracing to ensure timely delivery
    • Handled customer service tasks such as refunds and issue resolution
    • Processed SAFE-T claims and supported overall Amazon account operations
    • Performed various administrative tasks to maintain efficient store performance
  • V
    Client Relations Specialist
    VPFPH | Blue Edge Financial
    Mar 2025 - Oct 2025 (8 months)
    Major Duties and Responsibilities:
    • Managed and supported 13 Forex client accounts simultaneously, ensuring smooth operations and high trading performance.
    • Configured and optimized account settings to improve trade efficiency and maintain strong win rates.
    • Maintained and updated client spreadsheets to track trading activities, performance metrics, and account details.
    • Provided technical support and troubleshooting to quickly resolve client issues and minimize downtime.
    • Ensured exceptional client satisfaction through proactive communication, timely updates, and personalized assistance.
  • C
    Operations Admin/Accounting Assistant
    Cubework PH | Real Estate
    Dec 2023 - Jan 2025 (1 year 2 months)
    Major Duties and Responsibilities:
    • Prepared and composed lease and sales contracts, ensuring accuracy and compliance with company policies and real estate regulations.
    • Assisted in client negotiations, coordinated with property owners and tenants, and facilitated the approval of deals.
    • Conducted property audits to verify occupancy, maintenance status, and financial accuracy.
    • Posted and updated charges, invoices, and other accounting records in the system for accurate financial tracking.
    • Supported lead generation efforts by identifying and qualifying potential clients through research and outreach.
    • Provided administrative support to management, including document management, scheduling, and correspond
  • Thrive Market
    Customer Service Representative
    Thrive Market
    Feb 2022 - Nov 2023 (1 year 10 months)
    Provided high-quality support to members through multiple communication channels, including email, live chat, and inbound phone calls. My primary responsibility was order tracking and shipment tracing, ensuring timely and accurate updates for customers regarding their deliveries. I also resolved inquiries related to account management, product information, and general membership support, always aiming to deliver a seamless and positive customer experience.
Education verified_user 0% verified
  • University of Mindanao
    Bachelor of Science in Civil Engineering
    University of Mindanao
    Jun 2022 - Nov 2023 (1 year 6 months)
    Majors: Structural Engineering