Student at Universidad Nacional de Colombia with motivation to work and take on responsibilities. I have junior experience in technology and start-up environments, I am fluent in English and Spanish. I am proactive and resourceful, excelling in managing calendars, and emails, and handling confidential information discreetly. Experience with Trello, Intercom, Google Suite, and internal platforms. My eagerness to learn and multitask makes me ideal for a dynamic environment. I’m excited to grow in a flexible, remote role where I can contribute to special projects and daily operations while working with people worldwide.
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Sales Representative, Customer Support, and Transport Monitoring public Remote experience
First Option Ride Service
Dec 2024 - Mar 2025(4 months)
Sales representative and customer support in the winter season for a company's private ground transportation services located in US Colorado, in English and Spanish, scheduling rides, solving questions, and completing the communication between our drivers and the final customer.
Customer Support Agent public Remote experience
Fonda
Dec 2022 - Dec 2024(2 years 1 month)
Customer support to each restaurant on the platform in English and Spanish, helping them with any questions or changes related to their information on apps, managing all this for them so they can have an easier experience with delivery apps. Work with tools such as Trello, Intercom, Google Suite, and internal platforms. to improve the efficiency of the work team with members around the world.
Costumer support
Teleperformance Spain
Oct 2021 - Dec 2022(1 year 3 months)
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English teacher for kids - Freelancer
Jul 2018 - Oct 2021(3 years 4 months)
Remote Class schedule on Calendar with the students.