Ma. Jaicedes Sayo

Data Analyst

Peroptyx

Mar 2026 - Current (3 months)

• Complete surveys generated by Al • Listen to audio recordings and rate the submission

First Draft Editor

Remoat Teams

Jan 2026 - Current (5 months)

• Listen to audio recordings and edit the transcript generated by AI as necessary • Research participants and terminologies to ensure submission of accurate data.

R

English Tutor

Rarejob Inc. Philippines

May 2022 - Current (4 years 1 month)

• Teach English language to Japanese students • Provide feedback

J

Trading Services Analyst

J.P. MORGAN CHASE & CO.

Feb 2017 - Current (9 years 4 months)

Full-time job • Perform Outbound/Inbound calls to customers, merchants, banker. • Review fraud transactions and closing accounts under Fraud Prevention Outbound (February 2017 – November 2017) • Review credit card applications under Verifications Department (November 2017 – December 2017) • Review closed accounts for possible recovery under Fraud Recovery (January 2018 – November 2019) • Graduated as Frecademy scholar under TL pathway. This is a program in Fraud Recovery for Leadership training and Professional Development. (August 2018 – February 2019) • Perform a stint as Relief Strategy Coordinator. (January 2019 – July 2019) • Passed SIE exam (January 2020) • Performs as Investment Specialist for Brokerage accounts (November 2019 - Nove

Healthcare Escalations Specialist

Hinduja Global Solutions

Sep 2014 - Jan 2017 (2 years 5 months)

• Perform outbound calls to providers. • Address provider's concerns regarding healthcare reimbursements. • Review validity of recovery. • Handle escalated inquiries or those that require special handling. • Communicate with auditors, managers, on-shore associates in resolving provider's disputes regarding payment. • Send email for updates. • Send letters to providers. • Assist in proof reading of letters. • Assist team lead and provide ideas for process improvement.

H

Senior Staff Nurse

Halcyon Marine Healthcare System

Feb 2012 - Mar 2014 (2 years 2 months)

• Assist patients throughout their medical examination and interpret tests as procedure allows. (ECG, Spirometry, Audiometry, Treadmill, Immunization, Visual & Acuity testing). • Perform inventory for supplies and make requests as necessary. • Act as OIC in the supervisor's absence. • Train new hires. • Oversee all units. • Perform procedure audits in accordance with the ISO standard. • Assist manager with daily plantilla and new product testing. • Do other tasks as necessary.

Ma. Jaicedes Sayo

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