Mairol Sontay

Mairol Sontay

About

Detail

Business Developer, Sales Associate, Customer Care, Appointment Setter
Guatemala City, Guatemala Department, Guatemala

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • IDT
    Sales Associate and CSR
    IDT
    Mar 2020 - Jun 2023 (3 years 4 months)
    Role: Help small business obtain CC payment processors. Provide support via phone through Five9 Provide support via email through corporate email. Provide support via chat through intercom.
  • W
    Account Manager
    WW Stay INC
    Nov 2018 - Mar 2020 (1 year 5 months)
    Role: Supervise our representatives handled correctly direct interactions with other business to either prover support or close deals. Calls through Ring Central Emails through corporate email Chats through Intercom
  • W
    Business Development Manager
    WW Stay INC
    Oct 2017 - Nov 2018 (1 year 2 months)
    Customer Support Success October 2017 – November 2018 Role: Interact directly with other business to either prover support or close deals. Calls through Ring Central Emails through corporate email Chats through Intercom
  • Allied Global
    Representative
    Allied Global
    Jan 2014 - Jun 2015 (1 year 6 months)
  • Telus International
    CSR / Tech Support / Loyalty & Retention
    Telus International
    Jan 2014 - Jun 2015 (1 year 6 months)
    Role: Take care of inbound calls, chats and emails about customer's inquiries. Telus International – CSR / Tech Support / Loyalty & Retention June 2015 - March 2017 Role: Answer to customer's emails and chats through SalesForce.
  • RocketLevel
    SDR Manager
    RocketLevel
Education verified_user 0% verified
  • Universidad Galileo
    (Telecommunications Engineering)
    Universidad Galileo
    Jan 2011 - Nov 2013 (2 years 11 months)
  • E
    English Courses
    Jan 2006 - Nov 2013 (7 years 11 months)
  • I
    Diploma
    Instituto Tecnologico Federico Taylor