- Create all the testing and automation frameworks as required for the company's projects.
Create all the testing and automation frameworks as required for the company's projects.
- Technical support to end users.
- Escalation to higher level support teams.
- CCTV Troubleshooting
Support analyst tier 3
Teleperformance Spain
Feb 2017 - Jun 2018(1 year 5 months)
- Microsoft Cloud services interruption support and escalation.
- Big Data analysis.
- Bug reporting.
Investigador
Universidad ECCI
Sep 2015 - Nov 2016(1 year 3 months)
E
Application Engineer
Edasim Colombia
Jun 2012 - Jun 2015(3 years 1 month)
Pre Sale support introducing the technologies to the public and demonstrating its advantages to possible customers. Train the users and assist installation of the products. Provide technical support to the users. Documentation and customer management keeping the users history and providing user manuals. Maintenace analysis and procedure scheduling.
Education
verified_user
0% verified
Learn Python 3 Course
Codecademy
May 2023
Fluidez de Duolingo en inglés: Avanzado (Estimado)
Duolingo
Sep 2015
Engineer's degree, Ingeniería eléctrica y electrónica