Maikol Valdes

Operations Management: Hotel/Restaurant Management and Purchasing Results-driven professional with wide ranging experience from 5+ years in of experience in hospitality environments – leading strategic planning, profit center development, employee supervision and development, cost management, and procurement processes. Proven success in building teams to achieve sustainable long-term revenue growth and profit. Firm understanding and focus on developing management team to maximize talent in hotel services and in restaurant units. Recognized as visionary and creative thinker adept at conceptualizing, defining, and implementing sales strategies. Committed to enhancing operations and creating a high-level of customer service while multi-tasking on revenue generation and resolution to critical issues. Experienced in developing relationships to ensure customer loyalty and expand business profits.