Mahitab Mosbah Khalil Customer service Representative, Interpreter

Q

Telesales and customer service agent

QIC

Jan 2024 - Jan 2026 (2 years 1 month)

Chat and calls sales and customer service and insurance claims.

Customer Service Representative

Century 21

Jul 2023 - Jan 2024 (7 months)

• Making outbound calls to possible and current clients.
• Follow up with the current deals till fulfilling.

Customer Service Representative

FedEx

Jul 2023 - Jan 2024 (7 months)

Replying to customers calls, emails, and chat, checking shipments status, following shipments.

T

Backoffice Support

Travera

Jul 2023 - Jan 2024 (7 months)

• Replying to all the emails received at the administration.
• Receiving the inbound calls from the complaining customers.
• Making outbound calls to hotels, booking websites and customers.

N

Head of Customer Service Department

Nouvelage Clinics

Jun 2023 - Jan 2024 (8 months)

7 months

Analyst, Billing Department

eClerx

Jan 2023 - Jan 2024 (1 year 1 month)

Bills

Customer Service Representative

Green Dot Bank

Jan 2023 - Jan 2024 (1 year 1 month)

Assisting bank clients to follow up on their financial status, responding to their requirements and solving their complains.

English Arabic Interpretation

Kalam CX

Jan 2023 - Jan 2024 (1 year 1 month)

Interpretation over the phone and video calls.

A

Dispatcher and Operation

Amazon Dispatch

Jan 2023 - Jan 2024 (1 year 1 month)

• Dispatcher and operation for Amazon trailers, side road assistance and documenting all actions on Excel sheets.
• Utilized telematics and GPS to track truck drivers and maintain real-time communication to update trip information.

Customer Service Representative

Teleperformance

Jan 2023 - Dec 2023 (1 year)

• Answering customers inbound calls.
• Processing operations over the system and saving information.
• Receiving and solving customers complaints.

C

Head of operation

Clean and maintain app

Feb 2022 - Jan 2023 (1 year)

Contact workers and setting arrangements for the work appointments with clients, maintenance and cleaning feild.

Operation

Kalam CX

Jan 2022 - Jan 2024 (2 years 1 month)

Assist and link clients from different languages to a professional interpreter to help.

S

Back Office and Operator

Swiftee

Jan 2022 - Jan 2024 (2 years 1 month)

Replying to customers and drivers.

Tele Sales Representative

Proper Business Solutions

Jan 2021 - Jan 2024 (3 years 1 month)

• Making outbound calls to reach possible clients.
• Collecting right info and documenting it to reach the quality required.
• Open a deal with interested clients.
• Forwarding qualified leads to acquisition managers.

Telesales and Lead Generator

BDO Esnad

Jul 2020 - Jan 2023 (2 years 7 months)

• Searching over specific websites to locate possible clients.
• Making outbound calls and collecting requested information.
• Documenting the collected info to create a valid qualified lead.
• Generating the lead and forwarding it for closers.

L

Customer service agent

Lips health uk

Feb 2020 - Jan 2022 (2 years)

Receiving calls and contacting customers

L

Debit settlement

Level debit

Feb 2019 - Jan 2020 (1 year)

Setling debits

P

Appointment setting

Private

Feb 2017 - Jan 2019 (2 years)

Set appointment for roofing services

Operation and customer service agent at Fetcher, shipping and logistics company in Egypt and golf area

FETCHER

Jan 2017 - Jan 2019 (2 years 1 month)

Operation and customer service

Surveyour

Audatex

Jan 2015 - Jan 2017 (2 years 1 month)

Collecting car insurance info

Mahitab Mosbah Khalil

About

Detail

Timeline

Résumé

Mahitab Mosbah Khalil

About

Detail

Behavioral traits